Many customers praised the staff for their compassion and attentiveness during difficult situations, especially in emergencies.
Mixed Experiences
While some reviews highlighted excellent service and care, others reported negative experiences, particularly regarding staff behavior and communication.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for services and feeling pressured into expensive treatments.
Professional Staff
Numerous reviews noted the professionalism and knowledge of the veterinarians and staff, with many customers feeling well-informed and supported.
Clean Facilities
The hospital was frequently described as clean and well-maintained, contributing to a positive overall impression.
RD
Rayne Devitis
5 days ago
5.0
Cheat lake has some of the best service around. The staff truly cares about the health and well being of your animal, and they do a great job figuring out the issue quickly and taking action. I just had to put my dog down with them and they truly helped the experience be less hard. Extremely caring and comforting and buddy loved them too! Definitely recommend especially if you have a dog with many medical issues
HP
heaven petty
6 days ago
5.0
cheat lake animal hospital has always gone above and beyond for my familiars my cats mean more to me than any person can understand as I’m sure each pet parent would say, but I genuinely mean it from the bottom of my heart these people have not just saved two of my cats. They have saved me as well in doing so.
HS
Heidi Sidwell
Nov 26, 2025
5.0
The doctor that saw Bodie was very informative of his upcoming surgery and explained everything in a way that I could understand! The staff was welcoming and friendly…10/10 recommend!
JN
James Newmeyer
Nov 20, 2025
1.0
When we first moved to the Morgantown area, all of our pets were going to Cheat Lake Animal Hospital (1 German Shepherd and 4 cats) at first they were great. Now, I won’t step foot in the place! About 4 months ago, my dog ended up getting a UTI, I called to set up an appointment but said my dog wasn’t in their system. She’s been there 3 times before that. I ended up finding medication online and now my dog has never been in better health! No thanks to Cheat Lake Animal Hospital!! Now I just heard another story where they released a Jack Russel after surgery back her owners while she was still bleeding from her surgery incision. They told the owners it was perfectly normal. The next day still bleeding, the owners called the hospital several times worried that the incision was still bleeding. Finally, one morning the dog was barely breathing. Tried rushing her back to the hospital but died before getting there. How do you people at Cheat Lake Animal Hospital even live with yourselves?! Totally unacceptable!!
MM
Mayzie
Nov 11, 2025
2.0
Fine desk reception. Very disappointed with the vet and other assistants. Wait time was fine, but they took my dog back and gave a physical exam and then brought him to a room with me. When vet (Elli Antov) arrived she didn’t explicitly tell me what was wrong with my dog. I asked and she beat around the bush telling me he needs blood work and x rays and it will cost $800. When I questioned it due to price point, she offered their “credit service” and three people came in to make sure I applied to their credit service, which I did not ask for and was uninterested in. Once confirmed that my dog wasn’t severely ill, I decided to not do bloodwork and xray as $800 seems like quite a lot. When I refused, the vet was rude and short, using all the jargon she could muster up to try to scare me away from refusing the insanely expensive treatment. If you have bottomless wallets and would spend any amount without blinking, then this is the place for you. Otherwise, I would seriously do research and think twice before accepting the crazy expensive services they offer. Highly disappointed as they were supposed to be one of the better hospitals.
Frequently Asked Questions About Cheat Lake Animal Hospital
What are the operating hours of Cheat Lake Animal Hospital?
Cheat Lake Animal Hospital is open 24 hours a day, 7 days a week, including weekends.
Where is Cheat Lake Animal Hospital located?
It is located at 286 Fairchance Rd, Morgantown, WV 26508, United States.
How can I contact Cheat Lake Animal Hospital?
You can reach them by phone at +1 304-594-1124 or email at kgeswein@cheatlakevets.com.
Does Cheat Lake Animal Hospital have an online presence?
Yes, they have a website at http://www.cheatlakevets.com and are on social media via Facebook (CheatLakeVets) and Instagram (@cheatlakevets).
What services does Cheat Lake Animal Hospital provide?
They offer veterinarian services, veterinary pharmacy, and other pet services.
Are there any popular dining options near Cheat Lake Animal Hospital?
Yes, nearby dining options include Dairy Queen Grill and Chill, Little Caesars Pizza, 2G Brothers Pizza, and Ruby & Ketchy's Restaurant, great for grabbing a meal before or after your visit.
What recreational areas are near Cheat Lake Animal Hospital?
Cheat Lake - Backwaters is nearby, where visitors can enjoy lake activities and scenic views.
Are there any pet-related services close to Cheat Lake Animal Hospital?
Yes, Brownie's Bed & Breakfast (pet sitting and animal shelter) and Bakers Farm Kennel & Grooming are nearby for additional pet care needs.
What medical or wellness facilities are nearby?
Nearby medical and wellness facilities include HealthWorks Rehab & Fitness - Cheat Lake and Willow Med Spa and Salon for physical therapy and spa services.
Is there a suggested contact method if I want to learn more about Cheat Lake Animal Hospital?
You can call the hospital directly or visit their contact page via the featured message link on their website.