Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Charleston Pet Store located at 2714 Mountaineer Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
733 reviews
5 stars
416
4 stars
150
3 stars
83
2 stars
34
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude or inattentive service.
Product Quality
Customers expressed concerns about the care of animals, particularly fish and reptiles, with reports of sick or improperly housed animals.
Pricing
Many reviews noted that prices are considered high, with some customers comparing them unfavorably to competitors like Walmart and Petsmart.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers reported unpleasant odors.
Variety of Products
Customers appreciated the wide selection of pet products and the availability of various animals for adoption.
- JBJoy BirdDec 29, 20251.0They are more interested in their phones and talking to each other then the customer. I have been in twice to buy a pet and I couldn't get anyone's attention. After 30 minutes I left. When you do ask a question they answer with what they think is the right answer. Bought a rabbit and was told it was a male. Several baby bunnies later and a vet appointment confirmed everything. Female
- MMMillie MaierDec 24, 20251.0terrible service lady had attitude towards me since i was underage asking for a fish. also spent 20mins searching around the store to find a employee petco treat your costumers better.
- LBLisa BaileyDec 23, 20253.0We adopted a kitten which we love dearly, but we was told we would get over $600.00 in coupons. We went there several times never had the book, then I was told I didn't purchase the kitten there, then the last time we went in they gave us a book with $185.00 worth of coupons, told us to go to petsmart they may have it. We purchased the kitten from petco, they shouldn't tell people they get something if they aren't going to honor it
- BMBeth MeadowsDec 12, 20254.0I like this store people are nice and helpful . I love the changes with food . I miss the groomer suzie i now go to pet smart for my dogs grooming .
- AMAnthony MarksNov 28, 20251.0I was in the store today Nov. 28, 2025. I was extremely shocked to see the store have multiple ball python in the same enclosure. None of the reptiles had water in their dishes and hadn’t got a while they was dry. Some even had bedding in their water dishes. You have to do better. Ball python do not co habitat and all the animals need to have fresh water at their will. This is the main reason I refuse to buy reptiles from big box stores.
Frequently Asked Questions About Petco
Does the Petco Charleston location have a vet hospital?
No, Petco Charleston does not have a full-service vet hospital.
Does Petco Charleston offer vaccinations?
Yes, Petco Charleston provides vaccinations.
Does Petco Charleston offer curbside pickup?
Yes, curbside pickup is available at Petco Charleston. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Charleston Petco?
Hamster and guinea pig prices vary by location. Call your Charleston Petco at 3047447581 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Charleston sell dogs?
No, Charleston Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco in Charleston offer for pet care?
Petco Charleston provides premium pet foods, expert training, vaccination services, and grooming for your pets.
Does the Petco Charleston location have a veterinary hospital on site?
No, Petco Charleston does not have a full-service veterinary hospital.
Can I get my pet vaccinated at Petco Charleston?
Yes, vaccination services are available at Petco Charleston.
Does Petco Charleston offer curbside pickup or delivery options?
Yes, Petco Charleston offers curbside pickup and same-day delivery for eligible products.
Are dogs and cats sold at Petco Charleston?
No, Petco Charleston does not sell dogs or cats, but they partner with local animal welfare organizations to facilitate pet adoptions through the Petco Love program.
What are the store hours for Petco in Charleston?
Petco Charleston is open Monday through Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 7 PM.
Where is Petco Charleston located?
Petco Charleston is located at 2714 Mountaineer Blvd, Charleston, WV 25309-9442.
What nearby places can I visit when shopping at Petco Charleston?
Nearby places include the Southridge Shopping Center and Walmart South Charleston for additional shopping options, and the Vetco Vaccination Clinic for specialized veterinary services.
Are there fitness or recreational options near Petco Charleston?
Yes, Orangetheory Fitness is located nearby, providing fitness classes and boot camps if you want to get a workout before or after visiting Petco.
What options are available for eye care near Petco Charleston?
Several optometrists and eyewear providers are near Petco Charleston, including Louis Stanley, Dr. David Beecher, Provision Eye Care, Freeman Eye Care, Eyemart Express, and Eye Doc, making it convenient to combine errands.