Business Details
About
VeterinarianPet GroomerVeterinary PharmacyPet Boarding ServiceAnimal Hospital
Here we have many services to offer you and your pets to keep them happy and healthy.
Your pet's health and well-being is very important to us and we will take every step to give your pet the best possible care. We have a staff of licensed veterinarians, treating all types of pets ranging from cats and dogs, to avian, reptiles and rodents.
Details
- Requires appointmentAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Good Shepherd Veterinary Hospital
3703 MacCorkle Avenue Southeast, Charleston, WV
25304, United States
Hours
Reviews
4.3
390 reviews
5 stars
296
4 stars
29
3 stars
10
2 stars4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, particularly highlighting Dr. Sarah Stephenson for her exceptional care.
Service Issues
Several reviews mentioned long wait times, poor communication, and scheduling issues, leading to frustration among clients.
Care Quality
While many customers reported positive experiences with their pets' care, there were serious complaints about neglect and mishandling of medical procedures.
Pricing Concerns
Some customers found the prices to be high, with complaints about unexpected charges and the cost of services.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing deep satisfaction while others reported distressing experiences.
- BLBad Lass6 days ago5.0Some of the kindest most compassionate people I have met in my life 100% will return with any of my fur babies
- VWVirginia WilliamsJan 3, 20263.0The staff is friendly. Dr Stevenson was great with our Samantha/aka Sammy. We discovered a heart murmur, collapsed trachea & a swollen heart. Between the appt , exam fee & medication cost it went over 500$. I'm not rich. She is my mothers dog. Mom passed away 5 months ago. Sam is in my care. As I said, great & friendly staff. Dr Stevenson was great. But the prices are a bit much. Thank you
- CDCharlie DeckerNov 26, 20255.0Best staff around! Love this place!
- AOAnn O'HalloranNov 3, 20255.0Really the best experience your dear ones could have. The staff are so kind and capable, the facility is so clean. My dogs were so happy there. And the prices were very reasonable.
- AFAngie Settle, FNPOct 4, 20255.0What can you say about a vet who feels like part of the family? Dr. Sarah Stephenson is so much more than our vet she will be our life-long friend. She has cared for all of our pet children for over a decade. She has helped us through illnesses, minor surgeries, the death of our beloved Chloe (mini-schnauzer) & Iris (Queen kitty) and continues to treat our 2 mini-schnauzers and 2 kitties now. I wouldn’t let any other vet treat my babies but her❤️ I trust her 1000%