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Good Shepherd Veterinary Hospital

4.3
(390 reviews)

Business Details

3703 MacCorkle Avenue Southeast, Charleston, WV
25304, United States
(304) 925-7387
https://gsveterinaryhospital.com/

About

VeterinarianPet GroomerVeterinary PharmacyPet Boarding ServiceAnimal Hospital
Here we have many services to offer you and your pets to keep them happy and healthy. Your pet's health and well-being is very important to us and we will take every step to give your pet the best possible care. We have a staff of licensed veterinarians, treating all types of pets ranging from cats and dogs, to avian, reptiles and rodents.

Details

  • Requires appointmentAvailable
  • On-site parkingAvailable
  • Wheelchair accessible restroomAvailable

Location

Good Shepherd Veterinary Hospital
3703 MacCorkle Avenue Southeast, Charleston, WV
25304, United States

Hours

Reviews

4.3
390 reviews
5 stars
296
4 stars
29
3 stars
10
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, compassionate, and knowledgeable, particularly highlighting Dr. Sarah Stephenson.

Care and Compassion

Numerous reviews emphasized the caring and compassionate treatment of pets, with many customers feeling their animals received excellent care.

Pricing Concerns

Several customers expressed concerns about high prices for services, with some feeling that costs were not communicated clearly.

Customer Service Issues

There were multiple complaints regarding the front desk staff's attitude and customer service, with some customers reporting negative experiences.

Mixed Experiences

While many reviews were positive, there were also serious complaints about neglect and poor treatment, indicating a divide in customer experiences.
  • BL
    Bad Lass
    Jan 6, 2026
    5.0
    Some of the kindest most compassionate people I have met in my life 100% will return with any of my fur babies
  • VW
    Virginia Williams
    Jan 3, 2026
    3.0
    The staff is friendly. Dr Stevenson was great with our Samantha/aka Sammy. We discovered a heart murmur, collapsed trachea & a swollen heart. Between the appt , exam fee & medication cost it went over 500$. I'm not rich. She is my mothers dog. Mom passed away 5 months ago. Sam is in my care. As I said, great & friendly staff. Dr Stevenson was great. But the prices are a bit much. Thank you
  • CD
    Charlie Decker
    Nov 26, 2025
    5.0
    Best staff around! Love this place!
  • AO
    Ann O'Halloran
    Nov 3, 2025
    5.0
    Really the best experience your dear ones could have. The staff are so kind and capable, the facility is so clean. My dogs were so happy there. And the prices were very reasonable.
  • AF
    Angie Settle, FNP
    Oct 4, 2025
    5.0
    What can you say about a vet who feels like part of the family? Dr. Sarah Stephenson is so much more than our vet she will be our life-long friend. She has cared for all of our pet children for over a decade. She has helped us through illnesses, minor surgeries, the death of our beloved Chloe (mini-schnauzer) & Iris (Queen kitty) and continues to treat our 2 mini-schnauzers and 2 kitties now. I wouldn’t let any other vet treat my babies but her❤️ I trust her 1000%

Brand Certified Facts from Good Shepherd Veterinary Hospital

Good Shepherd Veterinary Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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