Petco

4.2
953 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Barboursville Pet Store located at 2080 Thundering Herd Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2080 Thundering Herd Dr, Barboursville, WV
25504, United States

Hours

Reviews

4.2
950 reviews
5 stars
544
4 stars
219
3 stars
108
2 stars
35
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness and poor service.

Cleanliness

The store was frequently described as clean and organized, though there were some complaints about specific areas like the restroom and animal enclosures.

Pricing

Customers noted that prices are generally high, with some expressing dissatisfaction over the perceived value of sales and the cost of items.

Product Availability

While many customers found that the store had a good selection of pet supplies, there were complaints about specific items being out of stock.

Grooming Services

Grooming services received positive feedback, particularly for specific groomers who were noted for their care and skill.
  • MM
    Mona Mack
    Nov 17, 2025
    2.0
    Staff used to be cool, but lately kinda rude. The stuff is still nice though, but store is crowded
  • BH
    Brandi Hardesty
    Nov 16, 2025
    5.0
    Had to get a new harness for my Italian Mastiff puppy and Manda the girl that helped couldn't have been nicer or more helpful. She even help me put it on him before we left the store. Great store and super friendly staff!
  • TH
    Tammy Haner
    Nov 10, 2025
    5.0
    We take our boxer they for a bath and the do a great job on her. She loves to go in and see the treats and toys
  • CH
    cindy haskin
    Oct 5, 2025
    3.0
    Prices are high. They were out of crickets. But they have the Gentle Giant dog food I've been hunting for since moving from California! $50 for less than 50 lbs! Yikes!
  • JH
    Julie Hoss
    Sep 30, 2025
    5.0
    Great staff! They work so very hard, and still stay super kind, friendly, helpful!

Frequently Asked Questions About Petco

Does the Petco Barboursville location have a vet hospital?

Yes, Petco Barboursville has a full-service vet hospital.

Does Petco Barboursville offer vaccinations?

Yes, Petco Barboursville provides vaccinations.