Customers praised the new and beautiful facility, highlighting its cleanliness and modern design.
Staff Performance
The staff received consistent positive feedback for being friendly, caring, and knowledgeable, with many customers expressing trust in their pet care.
Grooming Services
While many customers were satisfied with the grooming services, there were notable complaints about inconsistent quality and specific grooming requests not being met.
Customer Experience
Several reviews mentioned excellent customer service, including responsiveness to complaints and personalized care, although some customers reported negative experiences with communication.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling that prices were high and not communicated clearly, while others found them reasonable for the services provided.
JS
Josh Smith
Nov 12, 2025
5.0
Kristen nailed it with our Goldendoodle grooming. Highly recommend
HB
Hannah baker
Oct 8, 2025
5.0
Such an amazing pet spa, new built and beautiful
RJ
Ray Jackson
Aug 18, 2025
5.0
Great new facility coupled with an outstanding staff, you can't ask for more...
Marcie's Pet Spa provides professional grooming, boarding, and daycare services for pets, as well as pet training and pet supplies.
Where is Marcie's Pet Spa located?
Marcie's Pet Spa is located at 1951 Church Rd W, West Salem, WI 54669, USA.
What are the typical business hours for Marcie's Pet Spa?
Marcie's Pet Spa is open Monday through Friday from 6:30 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Are there any special holiday hours for Marcie's Pet Spa?
Yes, Marcie's Pet Spa is closed on November 27, 2025, December 25, 2025, and November 26, 2026. It has reduced hours on some holidays, such as December 24 (9:00 AM to 12:00 PM) and January 1 (3:00 PM to 5:00 PM).
How can I make a reservation at Marcie's Pet Spa?
You can make a reservation online via their booking portal at https://marciespetspa.portal.gingrapp.com/#/public/login.
What payment options are accepted at Marcie's Pet Spa?
Marcie's Pet Spa accepts American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
How can I contact Marcie's Pet Spa?
You can call them at +1 608-612-0266 or email them at marciespetspaws@gmail.com. They are also on Facebook at https://www.facebook.com/marciespetspa/ and Instagram under @marciespetspaws.
What nearby parks are close to Marcie's Pet Spa for taking my dog after grooming?
Veterans Memorial Paws Park and Veterans Memorial Campground are nearby parks where you can enjoy outdoor activities with your dog after their grooming session.
Are there other pet service providers near Marcie's Pet Spa?
Yes, nearby pet services include PetSmart Dog Training, which offers dog training and pet services.
What nearby places can I visit while waiting during my pet's boarding or daycare at Marcie's Pet Spa?
Close to Marcie's Pet Spa, you can visit Prince of Peace Lutheran Church for a quiet break or check out Anytime Fitness to get some exercise while your pet is in daycare or boarding.