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Petco

4.1
(999 reviews)

Business Details

(262) 334-4785

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in West Bend. Visit your local Petco at 806 W Paradise Dr for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your West Bend Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
806 W Paradise Dr, West Bend, WI
53095-9761, United States

Hours

Reviews

4.1
999 reviews
5 stars
516
4 stars
255
3 stars
109
2 stars
37
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of unprofessional behavior from certain employees.

Grooming Services

Grooming services received positive feedback, with several customers expressing satisfaction with the care their pets received.

Store Conditions

The store was noted to be messy and poorly stocked at times, with some customers reporting unsanitary conditions for the animals.

Product Availability

While many customers found the store well-stocked with pet supplies, there were complaints about specific items being out of stock or of poor quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that products were overpriced and that additional charges for bags were unnecessary.
  • LS
    Leah Staiduhar
    Jan 31, 2026
    5.0
    We ended up having to come from a neighboring community about 30 minutes before close. We called the store to communicate with them that we maybe late. The store told us not to worry and they will be waiting for us. We were able to secure what we needed, despite it not working for out four legged baby the over all experience was top notch. Thank you for going above and beyond in a momment of crisis for our four legged naughty baby.
  • LL
    Laurie
    Jan 23, 2026
    5.0
    My husband and I were in there today searching for a new brand of cat food due to Purina changing their formula and my cat's haven't been eating like they used to and have been losing weight. Amber was so helpful and knowledgeable with suggestions and reasoning behind them. We thought we'd give one of the brands a try and I'm happy to say, meal time went well this afternoon! Currently, have 3 content putty cats taking a nice afternoon nap!
  • DP
    Dan Peterson
    Jan 14, 2026
    5.0
    the people at this petco are wonderful. Jay was working the last time I was there and hes so friendly and helpful. Patty
  • BH
    Brittney Howe
    Jan 5, 2026
    2.0
    I was in the store the night of Jan 4th 2026. I went to look at some fish for my tank, the associate that came and helped us was very friendly. The young man was doing a water test for me and who I'm assuming was the MOD at the time came up (I couldn't even tell she worked there at 1st bc she was not wearing anything petco related and sweat pants) this "manager" did NOT say hello to us, didn't smile back when I made eye contact and smiled at her, just came over and starting berating the employee, basically telling him he's doing his job wrong. She was unfriendly, dismissive, and unprofessional. Wasn't told to have a good night after check out and was not greated on my way in. The store was messy, had low stock, bad oder, overly expensive, and just plain dirty. As someone who has worked retail management (and worked for a pet store) this is not it. I'll drive the extra 10 minutes out of my way to go to PetSmart.
  • AB
    Ava Bowen
    Jan 2, 2026
    5.0
    I just went to Petco to get some chicken and salmon kitten food and they said they had 5. Unfortunately they couldn’t find them, BUT the staff went above and beyond trying to get the food for our picky kitten. 100/10 staff would recommend 👍 ps they deserve a raise :)

Frequently Asked Questions About Petco

Does the Petco West Bend location have a vet hospital?

No, Petco West Bend does not have a full-service vet hospital.

Does Petco West Bend offer vaccinations?

Yes, Petco West Bend provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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