Petco

4.3
929 reviews

About

Pet StorePet supply storePetco
Visit your Waukesha Pet Store located at 1240 West Sunset Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1240 W Sunset Dr, Waukesha, WI
53189-8427, United States

Hours

Reviews

4.3
921 reviews
5 stars
555
4 stars
199
3 stars
80
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, with several positive mentions of individual employees.

Grooming Quality

Grooming services received mixed reviews, with some customers praising the groomers while others reported unsatisfactory experiences.

Store Cleanliness

The store is generally noted to be clean and well-organized, contributing to a positive shopping experience.

Pricing Concerns

Several customers expressed that prices are high compared to online alternatives, leading to dissatisfaction.

Animal Care

There are concerns regarding the care of animals in the store, with some customers noting poor conditions for certain pets.
  • SM
    Sharon Mack
    Jan 4, 2026
    5.0
    It was shift change and although I was the only person waiting in line one of the employees,Whitney, made sure to help me get checked out (I had only one thing and would not have complained if I had to wait) even though she was already past her time to leave for her shift she made sure to help me. In this day and age of young entitled people this stood out to me and really made my day! Everyone else was also helpful. I came for 2 snails and I was able to get assistance immediately.
  • KK
    Kris Kuzniewski
    Dec 22, 2025
    5.0
    Always a great experience at Petco. Staff is is helpful and friendly.
  • TB
    teresa beck
    Nov 16, 2025
    2.0
    Ok for nail clips. But the store is way overpriced. Anything you would buy there.You can get for half price off amazon or chewy
  • QU
    q uiz
    Nov 14, 2025
    5.0
    Great service in Grooming First time!!!5 Star
  • LA
    Lori Anderson
    Oct 19, 2025
    1.0
    Your store clerks are never nice at this branch. They are short tempered and unpleasant.

Frequently Asked Questions About Petco

Does the Petco Waukesha location have a vet hospital?

Yes, Petco Waukesha has a full-service vet hospital.

Does Petco Waukesha offer vaccinations?

Yes, Petco Waukesha provides vaccinations.