Petco

4.3
924 reviews

About

Pet StorePet supply store
Visit your Waukesha Pet Store located at 1240 West Sunset Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1240 W Sunset Dr, Waukesha, WI
53189-8427, United States

Hours

Reviews

4.3
916 reviews
5 stars
549
4 stars
199
3 stars
81
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and friendly employees, others reported rude or unprofessional behavior from certain staff members.

Grooming Quality

Grooming services received mixed reviews; some customers were satisfied with the results, while others reported poor grooming quality and lack of attention to detail.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted issues with animal care and cleanliness in specific areas.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment with the stock levels for specific items, particularly for certain pet supplies.

Pricing Concerns

While many customers found prices reasonable, some felt that certain services and products were overpriced.
  • TB
    teresa beck
    Nov 16, 2025
    2.0
    Ok for nail clips. But the store is way overpriced. Anything you would buy there.You can get for half price off amazon or chewy
  • QU
    q uiz
    Nov 14, 2025
    5.0
    Great service in Grooming First time!!!5 Star
  • LA
    Lori Anderson
    Oct 19, 2025
    1.0
    Your store clerks are never nice at this branch. They are short tempered and unpleasant.
  • ED
    Elisa Douglas
    Oct 13, 2025
    5.0
    Great customer service. I believe her name was Whitney helped me find the products I needed and recommended me others so that I could take better care of my gosh. She explained each product and how they could help. It made me feel a lot better. She was knowledgeable and spoke from experience.
  • KK
    Karlie
    Oct 12, 2025
    3.0
    We took our boy here to get his nails cut because our groomer is sick. The lady at the desk took 20 entire long minutes to check us in on the computer, talked so quietly I couldn't hear her and barely looked at us. We were also really upset that the Itty bitty lobby was so tight we had to struggle to avoid another customers two small dogs who she happily shared " bite and aren't friendly ". We were trapped in there trying to block our dog from her dogs, so it's 4 people and 3 dogs in a broom closet space. Yikes,it's an accident waiting to happen. Ugh. The nail clip itself was reasonably priced and fast, bit it took 30 minutes to get to that point.

Frequently Asked Questions About Petco

Does the Petco Waukesha location have a vet hospital?

Yes, Petco Waukesha has a full-service vet hospital.

Does Petco Waukesha offer vaccinations?

Yes, Petco Waukesha provides vaccinations.