Petco

4.2
1243 reviews

About

Pet StorePetco
Visit your Onalaska Pet Store located at 1231 Crossing Meadows for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1231 Crossing Meadows, Onalaska, WI
54650, United States

Hours

Reviews

4.2
1,235 reviews
5 stars
679
4 stars
325
3 stars
130
2 stars
34
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, with many praising their friendliness and helpfulness, while others noted instances of rudeness and lack of assistance.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor handling of pets and unsatisfactory results.

Product Availability

Customers appreciated the wide selection of pet supplies and the store's cleanliness, although some reported issues with product availability and quality, particularly concerning live animals.

Training Services

There were mixed reviews regarding training services, with some customers expressing frustration over scheduling and communication issues.
  • BD
    Brigit Daley-Mosher
    2 days ago
    4.0
    The guy behind checkout was extremely helpful when we were getting dog tag engraved. Went out of his way to serve us. Much appreciated.
  • AM
    Alyssa McKeeth
    Jan 1, 2026
    5.0
    I have had Shauna groom my long haired German shepherd many times. We ALWAYS need a shed release treatment and it is worth every penny with her. She is so nice and thorough. I don’t review often but she deserves recognition.
  • JB
    Justin Bellido
    Dec 5, 2025
    5.0
    Marissa since day 1 has shown me nothing but amazing customer service seriously. Friendly and RESPECTFUL even if I didn’t leave with what I needed.
  • CS
    Christine Stow
    Nov 29, 2025
    5.0
    Staff here are for the most part, very knowledgeable and all are very caring towards the animals and the customers alike. We are very happy with our animals from this store! Pictured is our whites tree frog tank (1 of 2 tanks). We also featured Phoenix the young bearded dragon! He’s a ham :)
  • MT
    Mark R. Trost
    Nov 21, 2025
    1.0
    so disappointed and angry. i brought my cockapoo to be groomed on november 13. i specifically said i did not want him cut too short because of the upcoming cold weather. i repeated that 4 times and my last sentence as i left was "not too short." 65 minutes later (must be a record) i received a text my dog was finished. as company policy - i paid before i saw my dog. the groomer had shaved my dog down to his skin. no wonder he was finished so rapidly. i could see the razor marks on his skin. shaved. it was so extreme i can only assume she shaved him with purpose. i had my dog trained at petco. i had my dog groomed at petco. i bought his treats bi-weekly at petco. done. there's a petsmart down the street

Frequently Asked Questions About Petco

Does the Petco Onalaska location have a vet hospital?

Yes, Petco Onalaska has a full-service vet hospital.

Does Petco Onalaska offer vaccinations?

Yes, Petco Onalaska provides vaccinations.