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Petco

4.1
(719 reviews)

Business Details

(414) 764-2743

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Oak Creek. Visit your local Petco at 8551 S Howell Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Oak Creek Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8551 S Howell Ave, Oak Creek, WI
53154-2920, United States

Hours

Reviews

4.1
719 reviews
5 stars
399
4 stars
157
3 stars
69
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were significant complaints about unprofessional behavior and poor handling of grooming appointments.

Grooming Quality

Grooming services received numerous negative reviews, with customers reporting unsatisfactory results and unprofessional conduct from groomers.

Store Experience

Customers generally appreciated the cleanliness and organization of the store, but some noted issues with staffing levels leading to long wait times at checkout.

Product Availability

While many customers found the store well-stocked with a variety of pet supplies, there were complaints about specific items being out of stock and issues with online order fulfillment.
  • RH
    Rush Henderson
    2 days ago
    5.0
    Always helpful, understaffed, but friendly staff. They're always doing their best and that's all they can do! Keep it up!
  • JN
    Jeff Niesing
    Feb 15, 2026
    1.0
    Horrible customer service at this store, especially in the tropical fish dept. If I could leave a negative star rating it would be -10. Was purchasing $20 dollars in food every week loyally for over a year and after today's experience I will NEVER go back.
  • CH
    Cathy Heese
    Jan 25, 2026
    5.0
    Allison on the retail side and Amber in Grooming are FANTASTIC!!! Kind and helpful. Thank you ladies!
  • AA
    A GWORL NAMED K I Y A
    Jan 8, 2026
    1.0
    Tina the groomer made me feel very uncomfortable about leaving my fur baby with her. When we arrived, she was told that we were here and shouted out “HUHHHH I DON’T WANT TO DO IT.” Very unprofessional and not a way to conduct Petco’s grooming. I didn’t feel that my dog would be in great care. I asked for a manager, and no manager was available. I then spoke with leader Mikaila, who didn’t acknowledge the situation or apologize. No accommodation was given, so I canceled the grooming, as I did not feel that my dog would be safe.
  • LS
    Laura Streeter
    Jan 2, 2026
    5.0
    My experience with Petco was great the workers helped me find what I was looking for the store was well stocked I will be shopping there from now on

Frequently Asked Questions About Petco

Does the Petco Oak Creek location have a vet hospital?

No, Petco Oak Creek does not have a full-service vet hospital.

Does Petco Oak Creek offer vaccinations?

Yes, Petco Oak Creek provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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