Brand Certified
Banfield Pet Hospital
3.8(237 reviews)
Certified by Banfield Pet Hospital • Apr 26, 2026
Business Details
2216 E Springs Dr, Madison, WI
53704, United States
Certified by Banfield Pet Hospital • Apr 26, 2026
(608) 243-1649
Certified by Banfield Pet Hospital • Apr 26, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 26, 2026
About
Certified by Banfield Pet Hospital • Apr 26, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Madison provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Apr 26, 2026
Hours
Certified by Banfield Pet Hospital • Apr 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
3.8
237 reviews
5 stars
132
4 stars
30
3 stars
15
2 stars
7
1 star
53
- PBPaige BrunettApr 22, 20265.0The staff has taken excellent care of my dog for the last 7 years! The front desk folks know him by name and he’s always so excited to see them! The techs and doctor keep me in the loop with tests, procedures and recommendations.
- SSShellEyApr 17, 20265.0The staff are all heart for the pets and all about customer service. Super helpful, knowledgeable, efficient and kind. They make sure customers get the intel they need in order to keep their pets healthy.
- EWEmily WakefieldApr 13, 20261.0Great staff but poor policies that push costs higher. Want to have everyone under a plan for pet care. Costs are high and poorly explained, very pushy for sales versus actual pet care. Price is reasonable without the plans for basic wellness services. The staff is great but get pushed to promote sales. A focused approach to actual care is so much better.
- JCJack CurrieMar 21, 20265.0Dr. James Mackey and his staff are outstanding—friendly, knowledgeable, and truly focused on your pet’s well-being. Dr. James is also very transparent about costs, which builds trust and makes decisions easier. I’ve visited many Banfields, and this is by far the best. We happily drive 30 extra minutes for the excellent care here. Highly recommended!
- JPJimmy PowellMar 5, 20264.0The doctor was great with my cat
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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