Visit your Lake Geneva Pet Store located at 200 Edwards Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were reported as rude and unprofessional.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing refusal to complete grooming tasks and poor handling of anxious pets.
Product Availability
Customers noted frequent issues with stock availability, particularly for specific pet foods and live animals, leading to frustration.
Store Cleanliness
The store generally received positive remarks for cleanliness and organization, although some reviews highlighted concerns about animal care.
MS
Marie Sarantakis
Jan 3, 2026
5.0
Dylan and Patrick are always kind, pleasant, and knowledgeable. Grateful for their assistance when I visit with my puppy.
BK
Brenda K
Dec 30, 2025
1.0
I’ve been coming here for 10+ years and have been disappointed many times with the customer service, but today was the last straw. Don’t hire groomers that can’t do the entire job. Upon arrival I was told the groomer that had my dog was unable to clip his nails due to a note they put in his file that he’s a little difficult.so I asked if I could at least get Vas today and bring him back to get his nails clipped, but they told me that would be an additional cost.
I’m going to find a different groomer someone that can do the entire job and probably cheaper. They give my miniature a bath, clip his nails and do his glands (no trimming hair ) $55+ tip.
SS
Scott Sims
Dec 24, 2025
5.0
10
LW
Linda W
Dec 18, 2025
4.0
First, the grooming department gets a 6! They are always there and do a great job. We try to use the same groomer because she is absolutely fantastic! I really hate to give her name because she is already so popular (and so nice)! The 4 rating is because sometimes in the past, the staff have been so-so in the store. It does appear they might have a new manager and she greeted us today when we came into the store after dropping off the dogs for grooming. And they were very helpful in finding what we were seeking. My main issue is not with the store but with the website/app. A lot of the time I cannot get in and other times I can't access the information/coupons I need. Today, I could not find the coupon for my free grooming that my email indicated would be there after booking my appointment. Thankfully, customer service was very accomodating and sent me the coupon code via email. The point is that I shouldn't have to be calling with issues on the app that happen so frequently.
Does the Petco Lake Geneva location have a vet hospital?
Yes, Petco Lake Geneva has a full-service vet hospital.
Does Petco Lake Geneva offer vaccinations?
Yes, Petco Lake Geneva provides vaccinations.
Does Petco Lake Geneva offer curbside pickup?
Yes, curbside pickup is available at Petco Lake Geneva. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lake Geneva Petco?
Hamster and guinea pig prices vary by location. Call your Lake Geneva Petco at 2622482572 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lake Geneva sell dogs?
No, Lake Geneva Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Lake Geneva have a veterinary hospital on site?
Yes, Petco Lake Geneva features a full-service veterinary hospital offering comprehensive pet health services.
Can I get my pet vaccinated at Petco Lake Geneva?
Yes, Petco Lake Geneva provides vaccination services for pets.
Does Petco Lake Geneva offer curbside pickup for orders?
Yes, curbside pickup is available for eligible products. You can select this option on the product's detail page when ordering online.
Where is Petco Lake Geneva located and what are the store hours?
Petco Lake Geneva is located at 200 Edwards Blvd, Ste B, Lake Geneva, WI 53147. The store hours are Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco Lake Geneva sell dogs or cats?
No, this location does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the store.
What pet supplies and services are available at Petco Lake Geneva?
Petco Lake Geneva offers animal nutrition products, pet supplies, grooming services, expert training, vaccinations, and a vet hospital.
Are there nearby pet care or veterinary clinics around Petco Lake Geneva?
Yes, nearby is the Vetco Vaccination Clinic, a local veterinarian. Customers can visit for additional pet health services not provided onsite.
What options are there for grabbing a meal or snack near Petco Lake Geneva?
Nearby dining options include Rosati's Pizza and MOD Pizza for pizza lovers, Taco Bell for quick Mexican food, and cafes like Starbucks and Cars & Coffee Lake Geneva for coffee and snacks.
Which stores nearby could I visit for home goods or groceries after shopping at Petco?
Close to Petco Lake Geneva, you can shop at HomeGoods for furniture and home décor, ALDI USA for groceries and supermarket items, and Walmart Pharmacy for pharmaceuticals and general needs.
What payment methods and accessibility features does Petco Lake Geneva offer?
Petco Lake Geneva accepts credit, debit, and mobile NFC payments. The store has wheelchair accessible entrances, parking, restrooms, and offers free Wi-Fi for customers.