Petco

4.2
1092 reviews

About

Pet StorePet supply store
Visit your Janesville Pet Store located at 2900 Deerfield Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2900 Deerfield Dr, Janesville, WI
53546, United States

Hours

Reviews

4.2
1,086 reviews
5 stars
589
4 stars
273
3 stars
111
2 stars
33
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Grooming Issues

Several reviews mentioned dissatisfaction with grooming services, including poor quality haircuts and unprofessional behavior from groomers.

Product Availability

Customers frequently noted issues with stock levels, expressing frustration when items were unavailable or not properly stocked.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported unsanitary conditions, particularly in the bathrooms.

Training Classes

The puppy training classes, especially with trainer Jason, received positive feedback for being informative and effective.
  • CF
    Crystal Fischer-Rusch
    5 days ago
    5.0
    Super helpful staff!! Good prices and has a wonderful verity of products for your family pets!!! This staff is super knowledgeable and the friendly atmosphere shines and speaks volumes about this store!! Highly recommend this store to every kind of pet owner!!!
  • D1
    darkevan 1990
    Nov 16, 2025
    1.0
    THEY DO NOT DO SPAYING OR NEUTERING DESPITE ADVERTISING ON THEIR WEBSITE
  • RT
    Renee Thompson
    Nov 6, 2025
    5.0
    Jamie T the Supervisor is the most helpful, and kinda hott. She explained the circumstances with a dog bed that was priced wrong. Accidents happen. Im an understandable person. People should be a lil bit more understandable from the reviews lately.
  • JC
    J C
    Nov 6, 2025
    1.0
    Jamie the Supervisor is the worst “supervisor” you can find. Unhelpful, dishonest, lazy, and incompetent. Avoid this dirty store.
  • KS
    Kalyn Schleif
    Oct 25, 2025
    5.0
    We went for the puppy 101 class with the trainer Jason. I posted on social media looking for recommendations and several people recommended Jason at Petco and I can see why! He was easy to work with, gave great tips and training instructions. I was surprised how much he covered in the 45 minutes we were there. We plan to take some more sessions with him in the future.

Frequently Asked Questions About Petco

Does the Petco Janesville location have a vet hospital?

No, Petco Janesville does not have a full-service vet hospital.

Does Petco Janesville offer vaccinations?

Yes, Petco Janesville provides vaccinations.