Petco

4.1
1678 reviews

About

Pet StorePet supply storePetco
Visit your Greenfield Pet Store located at 4950 S 76th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4950 S 76th St, Greenfield, WI
53220-4306, United States

Hours

Reviews

4.1
1,654 reviews
5 stars
943
4 stars
337
3 stars
163
2 stars
54
1 star
157

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported poor grooming experiences, including rude staff, incomplete services, and mishandling of pets.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful while others were rude and dismissive.

Cleanliness and Stock

The store was generally noted for being clean and well-stocked, although some customers expressed concerns about the care of live animals.

Positive Experiences

Several customers praised specific staff members for their excellent service and care for pets, particularly in grooming and veterinary services.
  • MM
    Melanie
    Jan 3, 2026
    1.0
    Worst customer service ever. The employees gave me the wrong medicine for my cat. When i tried to return it they refused to give me my money back and only gave me store credit, mind you the product was not used. I've made multiple appointments with the vet to get my cat a physical and they have continuously cancelled my appointments and they don't even text, call, or email that it was cancelled so you just find out on the spot. The vet can't ever answer their phone and when they do they are the most rude and unfriendly people. They promote that online the first vet visit is free and then the vet wants to make charges over the phone. The vet hours aren't ever in accordance to what they have online and when speaking with one of the store employees she basically said "they are here when they want to be". Do not waste your time taking your pets here for services. Pet Smart does such a better job with animal care.
  • MC
    Michael Caron
    Jan 2, 2026
    5.0
    Love it it's probably the cheapest place to get your dog groomed nails cut shampoo they do a great job i will always go to petco they have everything you need for your best friend and dogs are welcome oh and they have walk in nail trimming good job today.
  • AL
    Aliyah Lewis
    Dec 23, 2025
    1.0
    came in to get my dog groomed today. I noticed that there was a better deal on what I can get done for my dog so I asked if it was OK to switch to that deal. The groomer proceeded to roll her eyes and be very rude towards me my entire experience, I did not appreciate that considering it is your job.
  • BR
    BenYvonne Richter
    Dec 23, 2025
    4.0
    We had a great experience with Nina for our dog’s bath, blowout and nail trim. The service was timely and a good value for what was provided. Nina was loving and gentle with our Labrador, she went in happy and came out even happier! She smelled wonderful afterward, too. The only reason for four stars instead of five is the grooming location being farther inside the store rather than at the entrance. Otherwise, we were very pleased and would definitely recommend Nina.
  • JR
    Jonathan Romo
    Dec 14, 2025
    2.0
    Every time I go to these big companies they do the worst job, had to reschedule appointment for the following weekend after I was told my dog weighs too much for the time allowed. Once I came back and picked up my dog the “ new” employee had tons of excuses as to why my dog didn’t get the proper cleaning, especially her ears. She was “ moving a lot “ well when you’re there for 3 hours you might get antsy as a dog with energy. This was my 2nd attempt at this business and so I’ll never return for the grooming or overpriced dog food. She was a husky breed and we will be going back to her original groomer

Frequently Asked Questions About Petco

Does the Petco Greenfield location have a vet hospital?

Yes, Petco Greenfield has a full-service vet hospital.

Does Petco Greenfield offer vaccinations?

Yes, Petco Greenfield provides vaccinations.