Customers consistently praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Service Quality
Many reviews highlighted the thoroughness and professionalism of the veterinary care provided, with specific mentions of Dr. Ted and Kim.
Affordability
Several customers noted the reasonable pricing and transparency regarding costs, making it accessible for pet owners.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication and perceived upselling of services.
Convenience
Customers appreciated the ease of scheduling appointments and the ability to get in quickly, often without long wait times.
JM
Joyce Marx
6 days ago
5.0
I took my baby Cinnamon to Vetco during a very difficult time. I took her in for a tooth extraction and found out she had cancer and had to make the decision to end her pain and let her leave this world. Dr Ted and the entire staff were amazing. They gave me all the time I needed with her to day goodbye. Even when I picked up her remains, she was never referred to by anything other than her name. They cared about Cinnamon and they cared about me.
I would absolutely recommend Vetco in Green Bay to anyone looking for a place to take their pet. Thank you Dr Ted and the entire staff.
RK
Ryan Koprek
Nov 17, 2025
5.0
My ol pup, almost 17 years old had an episode, ended up being a stroke. I called around to many vets and no one would even take her in because they were booked or not taking new customers, called here, got in within an hour, was very nervous and having anxiety given the situation of how my old girl was doing and acting... I'll just put it this way, this was the best experience at a vet I have ever had! Every single person that works here are absolutely amazing, over the top caring for your pet and also you as a human, I just couldn't have imagined a better experience and the old girl is doing well now which is the main thing! Thank you vetco and staff for all your help and kindness!
LT
Laurie Timm
Nov 6, 2025
5.0
love the people there, just awesome
MN
Marlene Nelson
Oct 6, 2025
1.0
3 days ago I Took my little beautiful shih tzu 9 month old healthy puppy to get spayed and she died While in their care. Absolutely devastating loss. There is no price to make up for our loss
RM
Reem Mansour
Sep 22, 2025
5.0
Literally best vet experience Ive ever had!
From the front desk to leaving, everything was super smooth and friendly!
We were helped out by Morgan who was absolutely amazing!! She was super sweet and handled my big pup very well. Dr Ted was our vet and I could not have been happier with how transparent, professional yet warm he was.
Will absolutely be my regular vet going forward!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What are the operating hours of Vetco Total Care Animal Hospital in Green Bay?
The hospital is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 6:00 PM. It is closed on Wednesday, Saturday, and Sunday.
What is the address and contact number for Vetco Total Care Animal Hospital in Green Bay?
The hospital is located at 1616 W Mason St, Green Bay, WI 54303. You can contact them at +1 920-455-7273.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can schedule an appointment through their online booking page at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=2635.
Does Vetco Total Care Animal Hospital have a mobile app for pet care services?
Yes, Vetco Total Care Animal Hospital is associated with the Petco app, which can be downloaded from the Apple App Store for convenient scheduling and pet care management.
What type of services does Vetco Total Care Animal Hospital offer?
Vetco Total Care Animal Hospital is a veterinary facility providing comprehensive animal healthcare services as part of the Petco network.
Where is Vetco Total Care Animal Hospital located in relation to Cub Foods and Burlington in Green Bay?
Vetco Total Care Animal Hospital is conveniently located near Cub Foods, a drugstore, and Burlington, a clothing and department store, making it easy to visit while running errands.
Can I grab a coffee before or after my visit to Vetco Total Care Animal Hospital?
Yes, Caribou Coffee, a nearby coffee shop, cafe, and tea room, is close to Vetco Total Care Animal Hospital for your convenience.
Are there pet stores near Vetco Total Care Animal Hospital for purchasing pet supplies?
Yes, there is a Petco pet store nearby that also offers veterinarian services, ideal for combining your pet care needs in one visit.
What other nearby amenities can I find around Vetco Total Care Animal Hospital in Green Bay?
Nearby amenities include UPS Access Point for shipping services, Michaels Stores for arts and crafts supplies, and Sunshine Spa for massage therapy, offering multiple conveniences in one area.
Is there any fitness or health center near Vetco Total Care Animal Hospital in Green Bay?
Yes, Planet Fitness, a gym and sports recreation center, is located nearby, allowing you to combine your visit with fitness activities.