Business Details
About
Pet StorePet supply storePetco
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
1,020 reviews
5 stars
605
4 stars
232
3 stars
106
2 stars
24
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness from certain employees.
Store Cleanliness
The store is generally reported as clean and well-maintained, though some customers noted unpleasant odors and unsanitary conditions in specific areas.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment with the selection of certain items, particularly aquatic life.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including unhelpful staff and negative interactions with management.
Grooming Services
Grooming services received mixed feedback, with some customers satisfied while others reported issues with the quality of care.
- TBtracy brunetteDec 26, 20255.0im doggiesitting for an energetic German Shepard. She gets bored easily and gets sassy. The lady that helped me today did a amazing job helping me. I bought the extreme kong and treat( it was a tube looking treat) Tess loves it! the treat thing lasted longer then 10 seconds and the kong! omgoodnes it keeps her busy working on it. just what we both needed. thank you for tips and steering me into the right direction.
- VKVicki KochanDec 25, 20255.0It was a pleasure to be treated so warmly by the cashier. She was extremely personable.
- WWWill WeedeDec 19, 20255.0Went there at 8pm in a panic because we didn't have anything we needed for a puppy. Worker there was wonderful and helped me figure out how to survive the night.
- MLMary LuedtkeDec 13, 20255.0Always a great time experiencing at Petco and Vetco on West Mason! Highly recommend the store and Vetco. I have had nothing but superior service at both!
- DGDeborah GoldsworthyDec 13, 20252.0They seemed well stocked, had what we needed and the staff was friendly, but the animal odor in the store was horrible. I almost had to leave! They need to clean up their act!
Frequently Asked Questions About Petco
Where is Petco located in Green Bay?
Petco is located at 1616 W Mason St, Green Bay, WI 54303.
What are the operating hours of Petco in Green Bay?
Petco is open from 9:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sundays.
Does Petco in Green Bay offer curbside pickup and same-day delivery?
Yes, Petco offers both curbside pickup and same-day delivery services for your convenience.
What pet care services does Petco provide?
Petco provides premium pet foods, expert training, vaccination services, and personalized care for your pets.
Is the Petco store in Green Bay wheelchair accessible?
Yes, Petco has a wheelchair accessible entrance, parking, and restroom to accommodate all customers.
How can I book a veterinary appointment at Petco in Green Bay?
You can book a veterinary appointment online through Petco's reservation system at their website.
What payment methods are accepted at Petco Green Bay?
Petco accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
What nearby places can I visit before or after shopping at Petco on W Mason St?
Nearby places include Caribou Coffee for a drink, Burlington for clothing shopping, Cub Foods for groceries, and Vetco Total Care Animal Hospital for veterinary needs.
Is there a convenient place to ship packages near Petco Green Bay?
Yes, the UPS Access Point location near Petco provides courier and shipping services for your convenience.
Where can I enjoy some food or drinks close to Petco in Green Bay?
Near Petco, you can visit Caribou Coffee for coffee and tea, Bambu Green Bay for Asian desserts and smoothies, and Karaoke Mexican Restaurant for Mexican cuisine.