Petco

4.3
864 reviews

About

Pet StorePet supply storePetco
Visit your Green Bay Pet Store located at 2390 E. Mason St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2390 E Mason St, Green Bay, WI
54302, United States

Hours

Reviews

4.3
856 reviews
5 stars
528
4 stars
177
3 stars
85
2 stars
33
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor handling of pets and rude staff.

Pricing Concerns

Customers frequently mentioned that prices are higher compared to other pet stores, with some feeling that items are overpriced.

Store Cleanliness

While some customers noted that the store was clean and well-organized, others reported issues with cleanliness and clutter.

Animal Care Concerns

There were serious complaints regarding the treatment and living conditions of animals in the store, with some customers expressing distress over sickly-looking animals.
  • JD
    J Doe
    Dec 18, 2025
    1.0
    So so overpriced. One teeny cheap plastic bag cost us over $100. This is why people use Amazon. Also their selection is non-existent. Merry Christmas, Scrooge.
  • MF
    Marty Friehe
    Dec 7, 2025
    4.0
    cashier very nice, but charged $21.99 for Purina Pro Plan sensitive stomach and skin dog food and website was $20.68. No big deal but should have been charged internet price.
  • JF
    Jenni Frigge
    Nov 30, 2025
    5.0
    I came in at the east Green Bay Petco for some fish. Sarah helped me out. She was AMAZING, answered all my questions and concerns, very knowledgeable.
  • BX
    B X
    Nov 13, 2025
    2.0
    placed an order for pick up and either the lady who brought it to my car really hates her job or was having a bad day. But not friendly at all. No acknowledgment, didn’t say a word to me, didn’t say hi, didn’t tell me I was good to go. Just walked away and I even shouted “thank you!” To her and she just ignored me.
  • JJ
    jfbdoin
    Oct 31, 2025
    5.0
    The store was very clean and everybody was extremely helpful. We found what we needed and of course got a few extra items LOL

Frequently Asked Questions About Petco

Does the Petco Green Bay location have a vet hospital?

Yes, Petco Green Bay has a full-service vet hospital.

Does Petco Green Bay offer vaccinations?

Yes, Petco Green Bay provides vaccinations.