Business Details
About
Pet Store
Puppyworld provides puppies to the Franklin, WI area.
Location
Hours
Reviews
3.8
544 reviews
5 stars
297
4 stars
73
3 stars
41
2 stars
27
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness throughout the puppy purchasing process.
Cleanliness
Several reviews noted that the facility was clean and well-maintained, although some customers reported issues with cleanliness during their visits.
Pricing Concerns
There were multiple complaints about pricing discrepancies and high costs associated with the puppies, with some customers feeling overcharged.
Puppy Mill Allegations
A significant number of reviews raised concerns about the sourcing of puppies, alleging that the business supports puppy mills and does not provide adequate care for the animals.
Positive Experiences
Despite the criticisms, many customers expressed satisfaction with their new pets and the overall experience, indicating a mix of positive and negative feedback.
- ASAmelia ShepherdJan 5, 20261.0DO NOT GO HERE. SOLD ME A SICK DOG AND REFUSED REFUND. I bought a puppy and needed to return less than 24 hours later because we discovered my infant son is highly allergic. They refused to give a cent of my almost $700 back, and did not care that I told them they sold me a dog with kennel cough. He was sneezing and coughing all night and has green mucus. The poor animal. Plus there’s a 10 day money back guarantee but that is a complete lie. They tried blaming USDS for why they can’t take the puppy back. Terrible experience they just want your money and don’t even care for these dogs well. I contacted a lawyer to get my money back and sue these people for animal neglect and not honoring the money back guarantee. Do NOT give this evil business your money! You can get a puppy on Craigslist or a shelter for a fraction of the price, and I guarantee they won’t be as sick.
- MSMike StemoDec 21, 20253.0Price was not what they quoted. I came to look for Golden doodles on Tuesday. They told me they did not have any at the time, but there were 2 coming in on Thursday. I asked how much they were and they said it was $2300. That was a little more than I wanted to pay, but I was gonna make it work. They text me on Thursday, they said that the golden doodles were in.So I went to pick one up, and then after I decided that I wanted one, they told me it was $2500. $200 more than what they quoted me.
- VVVicki VasshDec 16, 20255.0Great communication Puppy has a great personality and is very loving Would purchase again, excellent staff and wonderful care for the puppies She is in love with my grandson
- ABAllisha BinkDec 15, 20255.0We had the best experience welcoming our Australian Shepherd into our home! All the staff were very friendly and very helpful with all the questions that we asked along the way in the adoption process! They also were very helpful with all the advice they gave us for our boy! The business was also very clean and very well taken care of for all the pups there waiting for their forever home!!
- DSDannisha SimmonsDec 6, 20255.0Went to have pictures taken with Santa for our fur babies and the staff was so patient with our dogs. Our dogs were having a hard time sitting and looking at the camera but they didn't give up until we got a good a picture. After the picture we got treats and bought some nice toys they had available. I think the lamb chop toy is an all time favorite.
Frequently Asked Questions About Puppyworld
What is Puppyworld and where is it located?
Puppyworld is a pet store in Franklin, WI that provides puppies to the local area. It is located at 2885 W. College Ave., Franklin, WI 53221.
What are the operating hours of Puppyworld?
Puppyworld is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options does Puppyworld accept?
Puppyworld accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Puppyworld by phone or email?
You can reach Puppyworld by phone at +1 414-348-8575 or +1 414-328-5147 (alternate). You can also email them at puppyworldpuppies@yahoo.com.
Does Puppyworld offer any special promotions?
Yes, Puppyworld offers Puppy Starter Kits with the purchase of a puppy.
What brands of pet products does Puppyworld carry?
Puppyworld carries brands including Health Extensions, Red Barn, Kong, and Dr. Marty's.
What languages are spoken at Puppyworld?
Puppyworld provides services in English and Spanish.
Are there any gyms near Puppyworld where I can work out before or after visiting?
Yes, nearby gyms include Crunch Fitness - Greenfield, 7776 Xperience Fitness, and Xperience Fitness Greenfield, which offer various fitness classes and facilities.
What nearby restaurants can I visit when I come to Puppyworld?
There are several dining options nearby such as George Webb Restaurants, Burger Hub, China House, KFC, Cousins Subs, and Qdoba for various cuisines and quick meals.
Can I do some shopping near Puppyworld besides visiting the pet store?
Yes, near Puppyworld you can shop at places like Dollar Tree for discount goods, Flexpay Furniture for home furnishings, and The Salvation Army Family Store & Donation Center for thrift items.