Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Cleanliness
While many reviews highlighted a clean and organized environment, some customers reported issues with cleanliness, particularly concerning puppy waste.
Puppy Sourcing
There are significant concerns regarding the sourcing of puppies, with multiple reviews alleging that the business supports puppy mills and sells poorly bred dogs.
Customer Experience
Overall, customers reported positive experiences with the purchasing process, although some expressed disappointment over the lack of transparency regarding puppy health and breed.
Pricing Concerns
Several reviews mentioned that the prices for puppies are high, especially considering the concerns about their health and breeding.
SD
Steven Dykstra
1 day ago
5.0
The whole team cares and takes excellent care of your pet. We have one difficult dog and they are extremely patient and really know how to work with her. I would highly recommend them!
RR
Raymond Rodriguez
Nov 8, 2025
5.0
Nice job best place to buy dog π π
TP
Tony parajesle
Oct 27, 2025
5.0
Great place nice prices nice staff
CD
Carol Danielewski
Sep 18, 2025
1.0
Not good return policy. Canβt get refund on any products.
I have a leash I bought and never used. Would not return money.
SC
Sydney Cournoyer
Aug 28, 2025
1.0
Do not support this business! Research puppy mills. Shelters are over crowded
Puppyworld is a pet store in Franklin, WI that provides puppies to the local area. It is located at 2885 W. College Ave., Franklin, WI 53221.
What are the operating hours of Puppyworld?
Puppyworld is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options does Puppyworld accept?
Puppyworld accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Puppyworld by phone or email?
You can reach Puppyworld by phone at +1 414-348-8575 or +1 414-328-5147 (alternate). You can also email them at puppyworldpuppies@yahoo.com.
Does Puppyworld offer any special promotions?
Yes, Puppyworld offers Puppy Starter Kits with the purchase of a puppy.
What brands of pet products does Puppyworld carry?
Puppyworld carries brands including Health Extensions, Red Barn, Kong, and Dr. Marty's.
What languages are spoken at Puppyworld?
Puppyworld provides services in English and Spanish.
Are there any gyms near Puppyworld where I can work out before or after visiting?
Yes, nearby gyms include Crunch Fitness - Greenfield, 7776 Xperience Fitness, and Xperience Fitness Greenfield, which offer various fitness classes and facilities.
What nearby restaurants can I visit when I come to Puppyworld?
There are several dining options nearby such as George Webb Restaurants, Burger Hub, China House, KFC, Cousins Subs, and Qdoba for various cuisines and quick meals.
Can I do some shopping near Puppyworld besides visiting the pet store?
Yes, near Puppyworld you can shop at places like Dollar Tree for discount goods, Flexpay Furniture for home furnishings, and The Salvation Army Family Store & Donation Center for thrift items.