Honestly extremely unimpressed with petco grooming. This is the second time I have taken my pets to petco and while they do return to me smelling clean; it seems there is little care for the pets. Allegedly one of my dogs was pawing and crying in her kennel and cut her paw from pawing on the kennel. My girl dog is kennel trained and has never whined, cried, or pawed at the door. While I was called about the incident, there was no further discussion about this upon me picking my dogs up. Both of my dogs were retuned to me with hang nails and poorly trimmed nails. When I arrived to pick them up, it was very rushed and perceived that they wanted me (and my dogs) out the door fast as possible. Honestly super unimpressed with both times I have left my dogs in the care of Petco Grooming, and likely won't be returning.
Updating on 27OCT: I got a response on my review from the store... followed up with a call like they asked. The manager I spoke with had no idea what I was talking about in regards to the situation described in my review. Additionally, I was told that I would receive a call back from the store owner or store manager to which I never received. I was told he was out due to a surgery and would be back during the weekend; I never received a call back. I am further disappointed in this establishment and will not be returning or recommending this business for anything.
LF
L F
Aug 22, 2025
1.0
Stylists didn't understand a doodle coat or the brush used to control her tight curls - the curls were not matted - they were tight curls - they didn't have time to brush her out so they shaved the entire dog, from tip of tail to tip of nose.
DH
Donna Helser
Sep 20, 2023
5.0
Friendly staff . Gabby was excellent with my dog. That was our first visit and will definitely be back.
TT
Tonia Thacker
Dec 15, 2019
3.0
Little availability, short staffed. Can't book online. Don't answer calls often and can be rude.
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Eau Claire take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Eau Claire do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What services does Petco Grooming in Eau Claire offer for dogs?
Petco Grooming offers full-service grooming including nail trimming available as either an a la carte service or part of grooming packages.
How much does dog grooming cost at Petco Grooming in Eau Claire?
The cost for dog grooming varies depending on dog size, coat type, and selected services. Contact the store for an estimated price and a consultation is provided at the appointment start.
How long does a dog grooming appointment usually take at Petco Eau Claire?
Grooming appointment times vary by dog size and services requested. A completion time estimate is given at the appointment start. Express service is available for an additional $12 to reduce time.
What are the operating hours of Petco Grooming in Eau Claire?
Petco Grooming is open Monday and Tuesday from midnight to 6 PM, Wednesday from 8 AM to 6 PM, and Thursday through Sunday from 9 AM to 6 PM.
How can I book a grooming appointment at Petco Grooming Eau Claire?
You can make a grooming reservation online via their booking page at Petco's official site or call the store directly at +1 715-832-0200.
Where is Petco Grooming located in Eau Claire?
Petco Grooming is located at 3731 Gateway, Eau Claire, WI 54701, USA.
Are there any nearby veterinary clinics where I can get vaccines after grooming my pet?
Yes, Vetco Vaccination Clinic is a nearby veterinary clinic conveniently located close to Petco Grooming for your pet's vaccination needs.
What places near Petco Grooming might I visit for dining after my pet's grooming?
Nearby dining options include Burrachos for Mexican food, Firehouse Subs for sandwiches, Fazoli's for Italian cuisine, and Raising Cane's Chicken Fingers for American fast food.
Where can I grab coffee near Petco Grooming in Eau Claire?
You can visit 7 Brew Coffee or Starbucks, both nearby coffee shops perfect for relaxing before or after your pet's grooming appointment.
Are there any nearby stores where I can shop for beauty or hair supplies while at Petco Grooming?
Yes, Sally Beauty and SEPHORA are nearby stores offering a wide range of hair and cosmetic supplies, and Pro-Cuts and SmartStyle Hair Salon provide hair styling services close to Petco Grooming.