Business Details
About
Pet StorePet supply store
Visit your Eau Claire Pet Store located at 3731 Gateway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
972 reviews
5 stars
457
4 stars
237
3 stars
112
2 stars
57
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude behavior and poor service.
Store Conditions
Several reviews highlighted cleanliness issues, including unpleasant odors and poorly maintained animal habitats.
Product Availability
Customers expressed frustration over stock shortages and the lack of specific items, particularly in the pet food and supplies sections.
Grooming Services
Grooming experiences varied widely, with some customers satisfied with the service while others reported injuries to their pets and poor handling.
Animal Care
Concerns were raised about the health and living conditions of animals in the store, with reports of sick or dead fish and inadequate care.
- LWLisa WolfNov 13, 20255.0Cashier possibly the Manager was very friendly! We talked about our fussy cats.
- MLMariah LoiselleNov 3, 20255.0I’ve had some weird expierences at this pet co but whatever staff they have as of 11/3/25 is incredible. So sweet. So helpful. Really was so compassionate about a crummy situation I found myself in and did everything they could to make it easier on me. I’ll be forever grateful for this person and their kindness. 🩷😭 If you see this I hope you have such a good life and I hope good things happen to you. You know who you are.
- LLLaila LambertNov 2, 20252.0We stopped in to get some food for pets and waited in line for forever and eventually some girl stormed inside saying we needed to be more patient and that she isn’t even on the clock. It’s not our fault that the other workers are doing their job so don’t snap at us? 😐
- ATAmelia TurkNov 1, 20252.0Usually a nice store but had a bad experience with nighttime staff. Very poor customer service and apparently whoever checked me out was working off the clock as well.
- HHHaggySternOct 23, 20251.0I waited at the checkout line for almost 10 minutes, then looked around the store to find an employee who could help me and couldn't find anyone. Then the groomer came out of her room and passive aggressively rang the bell at the counter and walked away. Incredibly rude. If you dont like to help or talk to people, dont be in customer service.
Frequently Asked Questions About Petco
Does the Petco Eau Claire location have a vet hospital?
No, Petco Eau Claire does not have a full-service vet hospital.
Does Petco Eau Claire offer vaccinations?
Yes, Petco Eau Claire provides vaccinations.
Does Petco Eau Claire offer curbside pickup?
Yes, curbside pickup is available at Petco Eau Claire. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Eau Claire Petco?
Hamster and guinea pig prices vary by location. Call your Eau Claire Petco at 7158320200 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Eau Claire sell dogs?
No, Eau Claire Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Eau Claire offer for pets?
Petco Eau Claire provides premium pet foods, expert training, vaccination services, grooming, and a wide range of pet supplies.
Does Petco Eau Claire have a veterinary hospital on site?
No, Petco Eau Claire does not have a full-service veterinary hospital.
Are vaccinations available at Petco Eau Claire?
Yes, Petco Eau Claire offers vaccination services for your pets.
Can I use curbside pickup at Petco Eau Claire?
Yes, curbside pickup is available for eligible products at Petco Eau Claire.
What are the opening hours of Petco Eau Claire?
Petco Eau Claire is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Petco Eau Claire sell dogs or cats?
No, Petco Eau Claire does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I book grooming services at Petco Eau Claire?
You can reserve grooming services online via Petco's booking page specific to Eau Claire.
Are there any nearby veterinarian clinics if I need veterinary care?
Yes, Vetco Vaccination Clinic and Quick Tag pet services are nearby for veterinary needs.
What other stores are close to Petco Eau Claire where I can shop or dine?
Nearby stores and dining options include Dollar Tree, Kohl's, SEPHORA, Burrachos Mexican Restaurant, and Firehouse Subs, making it convenient to shop or grab a meal before or after your visit.
Where can I get coffee near Petco Eau Claire?
For coffee lovers, 7 Brew Coffee and Starbucks are nearby and perfect spots to visit before or after shopping at Petco.