Discover a treasure trove for your beloved companions at Firehouse Pet Shop, nestled in the heart of Wenatchee's historic downtown! More than just a pet store, we're a dedicated team passionate about providing everything your cats, dogs, chickens, and indoor birds need to thrive. As a family-friendly, mom-and-pop shop, we cherish the opportunity to connect with our customers, offering personalized advice and building lasting relationships. Open seven days a week, Firehouse Pet Shop is your local partner in ensuring your pet's life is the happiest and healthiest it can be.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.