Vetco Total Care

Reviews

• UI

  Ulises Ibarra

  3 days ago
  1.0
  Our visit to Vetco Hospital today was extremely disappointing and honestly upsetting. Our dog already has anxiety around vet visits due to a previous bad experience, and it was very clear from the start that she was nervous and uncomfortable. During the exam, she became stressed, growled when being restrained, and even urinated on the floor out of fear. Instead of showing patience or compassion, the veterinarian responded with what felt like dismissive and snarky behavior. While we were trying to show a video on our phone to provide helpful context, we were told, “you can take the dog to the car or you can bring me the phone,” which came across as unnecessarily rude and unhelpful in an already stressful situation. We were also lectured about our use of an e-collar, with the vet suggesting we reconsider it because it can cause aggression. This felt judgmental and uninformed, especially since no effort was made to understand how or why we use it. We’ve worked with professional trainers, and the e-collar has been a key tool in helping our dog overcome severe anxiety and reactivity. It has made a huge positive difference in her quality of life. Overall, the lack of empathy, communication, and willingness to understand our dog’s background made this a very negative experience. We left feeling judged rather than supported, which is the last thing any pet owner needs when dealing with an already anxious animal.
• TG

  Teresa Gentzkow

  Mar 24, 2026
  5.0
  Dr. McSky is one of the best doctors I have met lately. She is not only friendly but very considerate and she listens. I am totally impressed and thankful for her being Sophie’s care giver. I hope we will continue seeing her for a long time.
• JQ

  Jeanna Quistberg

  Mar 8, 2026
  5.0
  Very professional and gentle with my cat
• CL

  Cyndi Lea

  Feb 21, 2026
  4.0
  Really appreciate the kind and caring treatment of our senior cat.
• AS

  Amanda Squiers

  Dec 27, 2025
  1.0
  This place is a scam. I took my dog for a flu shot so I could board him. First they told me I would have to get labs. When I pulled up labs from several months ago they told me he would have to have a full appointment because they didn’t feel comfortable doing it on him in case he had an issue. I told them he had just had an appointment with his regular vet but they just wanted me to pay them for a comprehensive exam. Went to Canfield down the road and they did it no issue.

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