Petco Grooming

4.6
151 reviews

Hours

Reviews

4.6
132 reviews
5 stars
112
4 stars
6
3 stars
5
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Customers consistently praised the grooming services, highlighting the skill and care of groomers like Jaidyn, Alyssa, and Cindy.

Customer Service

While many reviews noted excellent service from groomers, there were complaints about poor customer service and communication from front-end staff.

Pet Comfort

Groomers are recognized for their patience and ability to make anxious pets feel comfortable during grooming sessions.

Cleanliness

The store is generally reported as clean and well-maintained, contributing to a positive shopping experience.

Pricing Concerns

Some customers found the grooming prices to be high, leading to mixed feelings about value for money.
  • VR
    Viktoriia Rekovskaia
    Nov 10, 2025
    1.0
    We are extremely disappointed and upset with both the grooming and the attitude we experienced today. This was honestly the worst haircut our dog has ever had. We clearly asked for the same trim as last time, using the same description and instructions. Photo 1 shows how she was groomed before, and photo 2 shows how she looks after today’s appointment — even though we asked for exactly the same haircut both times. This time, she was cut way too short, unevenly, and nothing like what we requested. The ears look awful — uneven, chopped, and not even washed properly. It’s clear the groomer didn’t take the time or care to do the job well. What made the experience even worse was the unprofessional response. Jaidyn didn’t apologize or offer any real solution — only said she could “do a correction,” but there’s nothing left to correct when the hair is already cut so short. We’re very disappointed by both the result and the lack of accountability. We will not be returning and cannot recommend this salon to anyone.
  • LV
    Leonor Del Valle
    Nov 4, 2025
    5.0
    I’m very happy with the quality of service we get at this Petco.
  • EL
    Esther Lee-Stoddard
    Aug 16, 2025
    5.0
    This Petco location has been our go-to store for many years. We mostly love this store because of their grooming services. We always book a grooming appointment with Jaidyn - she is AMAZING. We have a Siberian Husky and our girl always comes home so soft, lighter, and happy. Jaidyn is not only super sweet with our dog, but she is gentle, kind, and patient. She never fails to do a fantastic job grooming our Husky and we hope she never leaves! Thank you for always taking care of our girl, Jaidyn. You are simply awesome!
  • MC
    Maricela Castro
    Aug 4, 2025
    5.0
    This was my puppy second time coming here and he was scared, but Jaidyn make sure he was safe and comfortable
  • MM
    melinda mentrum
    Jul 29, 2025
    5.0
    I've only had positive experiences with my senior Bichon. She always comes out happy with the best looking cut from head to paws. The products must be top of the line because her sensitive skin now is always better after Jayden services her. From ears and teeth and nails to tail, I am so pleased with her rapport with my dog and the professional service she consistently provides for my little Paloma.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Vancouver?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Vancouver take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.