Petco

4.1
975 reviews

About

Pet StorePet supply storePetco
Visit your Vancouver Pet Store located at 305 Se Chkalov Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
305 SE Chkalov Dr, Vancouver, WA
98683, United States

Hours

Reviews

4.2
969 reviews
5 stars
543
4 stars
213
3 stars
107
2 stars
30
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the grooming and veterinary departments.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, citing poor quality and lack of attention to detail.

Stock Availability

Customers frequently mentioned issues with stock availability, particularly for specific pet food and supplies.

Negative Experiences

A number of reviews reported negative experiences with rude staff and poor customer service, particularly regarding returns and exchanges.

Cleanliness and Organization

Some customers noted that the store was clean and well-organized, although there were mixed reviews about the overall environment.
  • TL
    Tamara St Louis
    Jan 3, 2026
    5.0
    So far everyone is super friendly we come to look at the animals when we so by for crickets.
  • VD
    Valerie Davis
    Dec 18, 2025
    5.0
    Great customer service! One employee helped me to find treats for a Chincilla ( stopped what she was doing to help me). The register employee was super nice and asked if I needed help carrying out my bag of dog food. Then a third employee came and took my purchases out to my car! Five stars for sure!
  • CJ
    Christine Johnston
    Nov 12, 2025
    5.0
    Went for the vet. She was very nice! My dog did warm up to her. She helped me work out a way to keep the bill down and get the job done.
  • AC
    Anthony Curry
    Nov 10, 2025
    1.0
    The advertised sales aren't in the computer and I have to believe it's intentional to cheat the customer. Also, the staff is outright awful. Slow, unskilled, unhelpful, unproductive.
  • DD
    Dianna
    Nov 2, 2025
    1.0
    after having seen 2 people on the sales floor, I couldn't locate either of them for help. had to ask the seemingly decently yet sluggish cashier to ask for assistance. it doesn't help that I'm disabled and use a cane to walk either!! anyway, after 6 or 7 minutes, I had to find an associate for help, she seemed like it was a problem. anyway..... never again will I step foot in any Petco store.

Frequently Asked Questions About Petco

Does the Petco Vancouver location have a vet hospital?

Yes, Petco Vancouver has a full-service vet hospital.

Does Petco Vancouver offer vaccinations?

Yes, Petco Vancouver provides vaccinations.