Petco

4.1
972 reviews

About

Pet StorePet supply store
Visit your Vancouver Pet Store located at 305 Se Chkalov Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
305 SE Chkalov Dr, Vancouver, WA
98683, United States

Hours

Reviews

4.2
966 reviews
5 stars
541
4 stars
212
3 stars
107
2 stars
30
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and lack of assistance.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor quality and unprofessional behavior from groomers.

Stock Availability

Customers frequently noted that the store is often out of stock on essential items, leading to frustration.

Product Quality

Concerns were raised about the quality of live products, particularly feeder insects and fish, with reports of unhealthy conditions.

Positive Experiences

Despite the negative feedback, many customers highlighted positive interactions with knowledgeable and friendly staff, particularly in veterinary and grooming services.
  • CJ
    Christine Johnston
    Nov 12, 2025
    5.0
    Went for the vet. She was very nice! My dog did warm up to her. She helped me work out a way to keep the bill down and get the job done.
  • AC
    Anthony Curry
    Nov 10, 2025
    1.0
    The advertised sales aren't in the computer and I have to believe it's intentional to cheat the customer. Also, the staff is outright awful. Slow, unskilled, unhelpful, unproductive.
  • AP
    Alix Pruett
    Nov 4, 2025
    5.0
    I absolutely adore the staff at this Petco! They have been super helpful especially when we brought a bearded dragon into our home, and have been incredibly helpful with other insights and information for our other furry friends.
  • KT
    Kyle Taylor
    Nov 3, 2025
    2.0
    Didn't get what paid for, over charged? I still tipped won't be back unless fixed. $110 for simple brushing n cut. Miniature Australian Shepherd
  • DD
    Dianna
    Nov 2, 2025
    1.0
    after having seen 2 people on the sales floor, I couldn't locate either of them for help. had to ask the seemingly decently yet sluggish cashier to ask for assistance. it doesn't help that I'm disabled and use a cane to walk either!! anyway, after 6 or 7 minutes, I had to find an associate for help, she seemed like it was a problem. anyway..... never again will I step foot in any Petco store.

Frequently Asked Questions About Petco

Does the Petco Vancouver location have a vet hospital?

Yes, Petco Vancouver has a full-service vet hospital.

Does Petco Vancouver offer vaccinations?

Yes, Petco Vancouver provides vaccinations.