Banfield Pet Hospital® is located in Vancouver, WA's Mill Plain area and near the border of Portland, OR, in the 205 Commerce Center strip mall. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Pete loves the staff. Thank you for always taking care of him
SL
Selena Leonard
Mar 17, 2026
1.0
Not even sure if this place is in business, or how, if they are??? No one answers calls to schedule, better to probably just go in. I’ve seen front desk staff ignore calls while waiting (while the lobby is busy) an automated call tells me it’s time to schedule, when connected to this location there is no answer.
A subscription service for your pet isn’t worth it if there’s no service…
SP
Sitka Picea
Mar 7, 2026
2.0
They never answer their phone. Ive had to drive there in person twice now to talk to anybody, and my dog's prescription still has not been approved (through chewy) after the Dr told me in person he would approve it. Im probably going to have to go there again just to remind them or something. My dog needs some testing done but after this debacle I'm going to find a different location to do it at.
BM
Brian Medlock
Jan 14, 2026
5.0
Everyone there is very friendly and cares a lot about animals. It's a great option when pets need care.
JO
Julie Obert
Jan 11, 2026
1.0
Do not take your pets here!!!! We informed the vet our dogs stomach was swollen and hard. The vet here at Banfield kept telling us our pet was overweight! Well let me tell you we took him to a real vet in Idaho and my pup had to have life saving surgery at WSU. They removed a 10 POUND tumor, his spleen, gallbladder. Trust me go to a different Banfield!! Btw I would give them no stars if I could. We brought our boy home yesterday and he is doing really well. If you care about your animal go somewhere else.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as preventive care services.
Does Banfield provide emergency care services?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice and referrals. Outside those hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is not insurance but offers discounts on treatments.
Can I get veterinary care online through Banfield?
Yes, Banfield offers Vet Chat™, a 24/7 remote general pet care advice and triage support service accessible via the Banfield app for clients with Optimum Wellness Plans®.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or app, or by calling their main phone number at +13602542361.
What are the business hours for Banfield Pet Hospital in Vancouver Mill Plain?
Banfield Pet Hospital is open from 7:30 AM to 6:00 PM every day of the week, but it is closed on major holidays like Christmas Day and New Year's Day.
Is Banfield Pet Hospital wheelchair accessible and welcoming to LGBTQ clients?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and is welcoming to LGBTQ clients.
What nearby dining options are available close to Banfield Pet Hospital?
Nearby dining includes Jersey Mike's Subs, Five Guys, Pizza Hut, Baskin-Robbins, Chipotle Mexican Grill, Taco Bell, and Muchas Gracias Mexican Food, offering a variety of fast food and restaurant choices for customers visiting the hospital.
What other services are near Banfield Pet Hospital that visitors might find useful?
Nearby services include beauty and spa centers like Noir Nail Bar Vancouver and Studio Max, as well as banks like Umpqua Bank and Sterling Bank, which might be convenient for visitors during their trip to the hospital.
How can I get to Banfield Pet Hospital if I am coming from Portland, OR or nearby cities?
Banfield Pet Hospital serves patients from Vancouver, WA and nearby Portland, OR. Since it is located in the 205 Commerce Center strip mall on SE Mill Plain Blvd, using local transit or driving via Mill Plain Blvd offers convenient access.
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