Petco

4.3
1389 reviews

About

Pet StorePet supply store
Visit your Union Gap Pet Store located at 1201 E Washington Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1201 E Washington Ave, Union Gap, WA
98903-1669, United States

Hours

Reviews

4.3
1,377 reviews
5 stars
832
4 stars
306
3 stars
133
2 stars
41
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some complaints about inconsistent service at the register.

Store Cleanliness

While some reviews highlighted a clean and organized store, multiple customers reported filthy restrooms and poor maintenance.

Grooming Services

Grooming services received mixed feedback, with some customers expressing dissatisfaction over upselling and poor handling of pets, while others praised the grooming quality.

Product Availability

Customers appreciated the variety of pet supplies available, but some noted issues with stock levels and specific product availability.

Online Service Issues

Several customers reported problems with online orders and delivery services, indicating a need for improvement in this area.
  • HB
    Hunter B.
    Nov 13, 2025
    5.0
    Nice and helpful staff. Cool fish, neat parrots. 😀👍
  • JG
    Judy Glazier
    Nov 11, 2025
    5.0
    They were able to show me to the right area to find the product I desired. Very personable as well.
  • RC
    Rae Conduff
    Nov 5, 2025
    5.0
    Good customer service prices reasonable
  • AT
    Ashley Thomas
    Oct 30, 2025
    4.0
    Every time I visit Petco to pick up supplies for my kitties, I’m always met with amazing service. Lucero and Lisset are so kind and helpful—they always know exactly what I need and have great product suggestions for my cats. Monica goes above and beyond with her detailed fish care advice, and Brijesh and Jordan do an incredible job keeping the store clean, organized, and well-stocked. Thank you all for making every visit a great experience!
  • BH
    Becky Hosman
    Oct 15, 2025
    5.0
    I needed help with fish and getting some accessories and new fish and Monica in that department was amazing and helpful. This is not the first time I’ve gone in and had her help me and I really appreciate knowing that I can get help, and have a resource When I need one.

Frequently Asked Questions About Petco

Does the Petco Union Gap location have a vet hospital?

No, Petco Union Gap does not have a full-service vet hospital.

Does Petco Union Gap offer vaccinations?

No, Petco Union Gap does not provide vaccinations.