Banfield Pet Hospital

4.0
290 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tukwila provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
17401 Southcenter Pkwy, Tukwila, WA
98188, United States

Hours

Reviews

4.0
290 reviews
5 stars
174
4 stars
40
3 stars
13
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.

Service Delays

Numerous reviews mentioned long wait times for appointments and check-ins, leading to frustration among pet owners.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and unexpected charges, feeling that the services were not transparent.

Mixed Experiences

While some customers had positive experiences, others reported negligence and poor communication, indicating inconsistency in service quality.

Wellness Plan Issues

Customers raised concerns about the wellness plan, citing hidden fees and difficulties in utilizing the benefits.
  • KL
    Kenny Lantz
    Oct 28, 2025
    5.0
    Wonderful staff. Always special car with my boy bandit(cat)
  • PP
    Persephoney Olympus (Persephoney)
    Sep 19, 2025
    1.0
    After enrolling my new puppy into their cate and after about three or so visits I found this particular location to be negligent with equally important matters.. The doctors were professional, knowledgeable, and good with my puppy. I was excited to get my puppy enrolled in the DNA genealogy package. The front desk was friendly, dressed nice, the lobby was clean and other patrons were friendly. Parking out front. Where I felt they could improve was mainly realized when I set an appointment with the Redondo location. They were everything stated above but also informed me that I didn't need to pay an extra 20 dollars a month for my pups Simpatico, that it was somehow included in my plan and the best part, I could recieve 6 months at once. Instead of treating my puppy with the same medicine that had been given around 5 times, they believed me and gave him a one and done treatment that finally worked They also always see me at the appointted time which my employer can appreciate. So high praises to thre Redondo Wa Banfield location.
  • VD
    Vesna Diaz
    Sep 15, 2025
    5.0
    In my experience Banfield Tukwila has always given my pets the best care! Dr. Hale was beyond knowledgeable but not only that she made sure that I knew how to assimilate the complex situation regarding my cat’s kidney situation and the effect of his weight on urinary conditions. Needless to say he has recovered from a recent urinary episode and we are well on the way to healing and a healthy weight loss. I’m excited to work with her on this journey to getting him healthy.
  • KH
    Kathy Hougardy
    Sep 15, 2025
    5.0
    I don’t know the names of all the staff at the SouthCenter Banfield, but each and every one, including the Vets, are exceptional. It’s nice to be able to put your trust in an entire team.
  • AJ
    Annie Jones
    Sep 6, 2025
    5.0
    Im glad I have a plan for my pet to come here. They are always so warm and friendly to my pet and I

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.