Visit your Tacoma Pet Store located at 4028 Tacoma Mall Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.
Inventory Issues
Many customers expressed frustration over the lack of stock for specific pet supplies and food, leading them to shop elsewhere.
Grooming Experience
Grooming services received negative feedback regarding inconsistent quality and poor handling of pets, with some customers vowing not to return.
Store Cleanliness
The store is generally reported as clean and well-maintained, although some customers noted unpleasant odors at times.
Pricing Concerns
Several reviews mentioned higher prices compared to competitors, leading to dissatisfaction among price-sensitive customers.
TC
Teresa Charniak
6 days ago
5.0
Very good people very helpful
RS
Rylyn Saterdal
Dec 28, 2025
1.0
This is the worst pet store I have been to. Zero customer service. I was there for 45 minutes and not one employee helped in the fish department. They take horrible care of all the animals there. They never have anything in stock. When I went to leave all 7 of the employees were sitting at the front desk joking around and laughing not helping any customers. Horrible place
GR
Geff R
Dec 25, 2025
1.0
I had a Purina Pro Plan coupon for a free case. Petco claimed they didn't sell cases so wouldn't accept the coupon.
MN
Miranda Jean Noble
Dec 21, 2025
5.0
Love Petco!!
Got my Molly a new Carhartt jacket. She loves it too!!
DD
Drew Dougherty
Dec 19, 2025
2.0
They didn’t have either of the two dog foods that I get my dogs. One eats Biljac but Petco doesn’t stock it ever I guess. My other dog eats the honest kitchen turkey flavor as I’m worried about food allergies and it looked like they didn’t stock it either. Ended up putting everything back but a cat toy so I could go get reward points at PetSmart. At PetSmart they had everything I needed and I earned $50 off my next purchase. PetSmart is better in every way.
Does the Petco Tacoma location have a vet hospital?
Yes, Petco Tacoma has a full-service vet hospital.
Does Petco Tacoma offer vaccinations?
Yes, Petco Tacoma provides vaccinations.
Does Petco Tacoma offer curbside pickup?
Yes, curbside pickup is available at Petco Tacoma. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Tacoma Petco?
Hamster and guinea pig prices vary by location. Call your Tacoma Petco at 2534731296 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Tacoma sell dogs?
No, Tacoma Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store in Tacoma Mall located?
The Petco store is located at 4028 Tacoma Mall Blvd, Tacoma, WA 98409-7709.
What are the Petco Tacoma store hours?
Petco Tacoma is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Tacoma offer veterinary services?
Yes, Petco Tacoma has a full-service vet hospital and provides vaccinations for your pets.
Can I get curbside pickup or same-day delivery at Petco Tacoma?
Yes, Petco Tacoma offers both curbside pickup and same-day delivery services for eligible products.
Does Petco Tacoma sell dogs or cats?
No, Petco Tacoma does not sell dogs or cats, but you can meet adoptable pets through the Petco Love adoption program at the store.
Is Petco Tacoma wheelchair accessible?
Yes, Petco Tacoma has wheelchair accessible entrances, parking, restrooms, and offers in-store shopping accommodations.
How can I contact Petco Tacoma for inquiries?
You can reach Petco Tacoma at their main phone number: +1 253-473-1296.
What nearby places can I visit around Petco Tacoma?
Nearby you can visit the Tacoma Mall Shopping Center, Starbucks for coffee, and the Vetco Vaccination Clinic for additional pet care services.
Are there other pet-related services near Petco Tacoma?
Yes, the nearby Vetco Vaccination Clinic offers veterinary services, and you can also find dog training services at the nearby Petco location.
Can I combine a visit to Petco Tacoma with shopping or dining nearby?
Absolutely! After visiting Petco Tacoma, you can enjoy shopping at Cost Plus World Market or have a coffee break at Starbucks nearby within Tacoma Mall.