Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia or serious health issues.
Professional Staff
The veterinary team is frequently described as knowledgeable, professional, and thorough in their examinations and treatment plans.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding appointment scheduling and prescription approvals, leading to frustration among clients.
Cost Concerns
Customers expressed concerns about high prices for services and medications, with some feeling that they could find similar care for less elsewhere.
Positive Experiences
Overall, many clients reported positive experiences with the clinic, appreciating the attentive and caring nature of the staff.