Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Spokane provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
359 reviews
5 stars
224
4 stars
49
3 stars
22
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassionate and caring approach, especially during difficult times such as euthanasia.
Staff Professionalism
While some reviews highlighted excellent staff interactions, others noted inconsistencies in professionalism and communication, particularly during phone inquiries.
Wellness Plans
Customers appreciated the value of the wellness plans, which helped manage costs for routine care, although some expressed frustration with the automatic renewal process.
Access and Availability
Several reviews mentioned long wait times for appointments and difficulty accessing services, particularly for new clients and urgent situations.
Mixed Experiences
Overall, experiences varied significantly, with some customers expressing high satisfaction while others reported serious concerns about care quality and communication.
- JBJoey BrooksDec 17, 20255.0Awesome place that treats you and your pets like family
- RCRandom GG CoyleDec 3, 20252.0Great concept horrible execution. We pay monthly over a hundred dollars for services we usually don’t use much of unless needed. That’s not my problem though. You Can barely get your dog in on emergency situations but instead you are told to take your dog to pet emergency where it costs even more. Yes, this has happened on SEVERAL occasions! It’s extremely aggravating and for this reason as soon as our plan is up we will be cancelling and not ever using Banfield or their plans again. It’s happened way too many times. Do better Banfield!
- JKJolene KuxhouseSep 24, 20255.0They were very thoughtful and caring during the process of having to euthanize my cat. They were very patient and understanding, they gave me time with him beforehand. They made the whole process as caring and stress free as they could.
- RZRolando ZbikowskiSep 24, 20255.0Awsome courteous polite and professional Vetinarian and office personnel. Treated my pet with the upmost care.
- GEGeraldine EganSep 15, 20255.0The team was so helpful I really loved them so did my little doggie George🙂🐕💞
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive care services does Banfield Pet Hospital offer?
Banfield provides vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals.
Can I get veterinary advice online from Banfield?
Yes, clients with Optimum Wellness Plans have 24/7 access to remote general pet care advice and triage support through Vet Chat on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
It includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more, renewing automatically each year.
How can I pay for the Optimum Wellness Plan at Banfield?
You can choose monthly payments automatically withdrawn from bank accounts or credit cards, or pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan members.
What are Banfield Pet Hospital's hours of operation?
Banfield is open Monday to Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for all visits at Banfield.
What nearby stores can I visit before or after my Banfield appointment?
You can visit nearby PetSmart for pet supplies, Target Store North-Spokane for shopping, and Pizza Hut Express for a quick meal.
Is there a post office near Banfield Pet Hospital in Spokane?
Yes, the Northpoint Post Office and USPS facilities are close by for your mailing and shipping needs.
Where can I find other pet services close to Banfield Pet Hospital?
PetSmart nearby offers pet store and pet services, which is convenient for grooming or buying pet products after your veterinary visit.