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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Silverdale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
297 reviews
5 stars
176
4 stars
50
3 stars
20
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their professionalism, friendliness, and attentiveness towards pets.
Customer Service
Overall, customer service was noted as friendly and accommodating, although some reviews mentioned disorganization and communication issues.
Quality of Care
While many customers reported positive experiences with pet care, there were significant concerns about misdiagnoses and lack of urgency in emergencies.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding grooming services and wellness plans, citing unexpected costs.
Appointment Availability
Customers frequently mentioned difficulties in scheduling timely appointments, especially for urgent care.
- JRJenelle Reynaga4 days ago5.0The staff here is wonderful. They are super nice funny, and care so much about every pet that walks through. They have monthly payment plans that are pretty affordable and covers about 90% of everything my puppy has needed. They are very accommodating when can be.
- GGGreg Grant5 days ago1.0I had an appointment scheduled and they called and I was unable to respond, when I called back I suggested they text these messages to avoid concern and the person who answered the phone was extremely rude about this and insisted this technology was impossible. It isn't, but also really unnecessarily rude about this.
- CPCassandra ParksNov 8, 20251.0Last July, I took my cat, Lily, in to see Dr. Thrasher at Silverdale, Banfield to get a care plan. When I took her in, I told the doctor she was not drinking water and was eating less and I was very concerned. They gave her fluids and took blood work (apart of the plan), and said the blood work came back normal. I wasn’t sure why she wasn’t drinking water and asked the doctor if I should/could still get her a care plan with this issue. They said I still should since the blood work was already taken (and would be charged for it), but if she still wasn’t eating/drinking, to call and they would prescribe her an appetite stimulator. The next two days, she still hadn’t eaten or drinken anything, and so the doctor prescribed an appetite stimulator. 15 minutes after taking it, Lily passed out, and I rushed her to the emergency vet. The emergency vert retook blood work and noted that she was incredibly dehydrated. The blood work indicated she had a UTI and high iron in her blood (which Banfield’s blood test did not find). Then an X-ray indicated she was constipated with a likely GI problem. After an entire day at the emergency vet, we took her home. We had two more days with her until taking her back to the emergency vet, in which she indicated the same issues, and she died. She died five days after taking her to the Banfield in Silverdale and signing her up for a care plan. According to Banfield policy, we cannot cancel the plan since her blood work cost more than the cost of the yearly plan, therefore we will have to continue paying for Lily’s care plan until next July. There’s no way to know if Lily would still be here if Banfield had done more. However, the entire process was incredibly frustrating and I would not recommend this hospital.
- DSDenise StoughtonSep 26, 20255.0My two chihuahuas have been enrolled in the pet wellness program for several years, and I'm so glad I signed them up! We have always had positive experiences at the Silverdale, WA location and I trust them implicitly with the care and well-being of my sweet Tula and Milo!
- BBBob BreonSep 25, 20255.0Steph and Dr Sluys are very professional and friendly. They answered all my questions and gave us treatment options.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services are offered at Banfield Pet Hospital in Silverdale?
Banfield Pet Hospital offers veterinary services including routine vaccinations, microchipping, dental and surgical care, and preventive treatments such as parasite control and nutritional counseling.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care but can offer urgent care advice during hospital hours and may refer you to emergency hospitals or specialty providers if needed.
Can I get veterinary advice or care online through Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ via the Banfield app for 24/7 remote pet care advice and triage support from a veterinarian.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans include annual preventive care like head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and other preventive treatments for pets.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
You can pay monthly through automatic bank or credit card withdrawals, or pay the full amount at enrollment to better manage your pet's healthcare costs.
What are Banfield Pet Hospital's hours of operation?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as Christmas and New Year's Day.
Where is Banfield Pet Hospital located in Silverdale?
It is located at 9589 Ridgetop Blvd NW, Silverdale, WA 98383, USA.
Are there any pet-related stores near Banfield Pet Hospital in Silverdale?
Yes, PetSmart, a pet store and service provider, is located nearby, making it convenient to shop for pet supplies before or after your veterinary visit.
What medical centers are close to Banfield Pet Hospital for additional health services?
Nearby medical centers include The Doctors Clinic: Ridgetop East, Franciscan Breast Surgery at St. Michael, and Harrison Medical Center, which can be helpful for family or specialist medical services.
How can nearby gas stations assist visitors coming to Banfield Pet Hospital?
Nearby gas stations like ARCO, ampm, and Costco Gas Station provide convenient refueling options for pet owners traveling to Banfield Pet Hospital, ensuring a smooth and comfortable visit.