Vetco Vaccination Clinic

Reviews

• AC

  Alexandria Connor

  Sep 15, 2025
  2.0
  Announcing my Exit. Last year, I brought my 7-year-old lab in for routine shots at the West Seattle Vetco vaccination clinic. She’s an energetic, goofy lab, and she loves the vet. She doesn’t mind the tests and shots as long as she’s getting attention. I was a few aisles away shopping when I heard her cry out in pain a few times. She’s never done that on any occasion, so I rushed over and asked if she was okay. They were behind a folding wall, so I couldn’t see my dog, only the obviously very overstimulated vet, from the neck up, and she proceeded to tell me that the problem was that I was standing there, that my presence was causing my dog distress. I told her I just ran over from across the store because of the cries, and she cut me off and told me I was there the whole time. Maybe she confused me with another shopper, I don’t know, but it was a bizarrely aggressive response. I said, “Well, even if I had been here, I’ve been with this dog for every appointment for 7 years, and she’s never cried out in pain.” She repeated that I was to blame, and I did not want to escalate it further, so I just walked away. My dog was fine at that point, so I let it go. This vet had obviously taken my asking if my dog was okay as a personal accusation against her when she could’ve just said “No, she’s fine. She just didn’t like this shot” or “She’s okay, but she’s moving a lot and getting upset that we’re holding her still.” She had so many options other than how she handled it. When it was done, I got my dog, thanked them, and left. My dog has had two other doctor visits since then – same old goofy lab, good doctors, no problems. It’s one year later, so this past week I once again brought her into the same clinic for her annual vaccinations. I'm being checked in, and the vet tech says, "Oh, I see here, your dog acts up when you're around, so it's best if we see her without you." I honestly laughed a bit. Last year’s visit immediately came back to me. I told her that, no, that had not happened, but she insisted that the record says my dog gets “physically difficult” in my presence. I told her it was fine, I didn’t need to be with my dog, and I let it go. I’m standing in line for our turn, and I’m told again by another tech that my “dog is difficult” and I can’t be there. Once again, I say that’s fine, she's good on her own. The appointment went well, and I want to be clear that everyone this year was perfectly nice. They have to follow their medical records, and I get that. But the note in the medical record really pisses me off the more I think about it. I don’t know if the vet last year put it in there to cya, thinking I was going to complain that she’d hurt my dog, or if it was just an unprofessional passive-aggressive way for her to let out her frustrations. Either way, the outright lying and labeling of my dog (and probably me) as “difficult” broke the trust you have to have in your pet's medical provider. Tbh, there’s only one Vetco hospital in a 100-mile radius, it’s hard to get an appointment, and this membership doesn’t really save me on vet expenses. Now, with this completely senseless incident, even after years of this membership, it’s just not worth it to me anymore.
• MP

  Marika Preim

  Feb 28, 2025
  1.0
  The worst experience i ever get today. I have a puppy, a pomeranian. He is just 1y old and really playful; never bites anyone ever. Let's start with the fact that Vet is stressful! They told he need to have muzzle on. like what? I told them he didn't bite and never did. He was still a puppy. She told me that he still needed it anyway, but we couldn't put it on; he was so stressed that he peed on the table. He was crying more because of the muzzle. They poked him with a needle twice and couldn't complete the shot. In the end, they said that they would no longer accept him because he had some problems and needed to be fully sedated for injections. So unprofessional. i am not a vet but i do see how other doctors treated my other dog (his mom), you can put wet food on table and while dog busy licking do your thing.

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