One dog groomed well, one dog incomplete. Petco sells safe muzzles for dogs, but does not allow grooming staff to use them, even when the client advises them to use them. This means if a dog panics and snaps at staff, they stop the grooming. This is hypocrisy and puts the groomer in an unsafe work environment. Owners know if they have a nippy pet and a safe muzzle keeps the groomer safe. The muzzle choice should be the pet owner and the groomer, not corporate.
AP
Ari Pasha
Sep 15, 2025
1.0
This is the second time we've had a terrible grooming experience at this Petco location, and we're incredibly disappointed. We took our 7-month-old puppy for a full grooming service, but the work was not completed properly.
The staff told us our puppy was "difficult" because she was frightened, which we believe was caused by the stressful environment—we could hear other dogs crying in the back when we dropped her off. Despite the supposed difficulty, we were charged the full price for a bath, conditioner, teeth cleaning, and nail trim.
However, our puppy didn't feel or smell clean, and there was no sign of the leave-in conditioner. She was also more frightened when we picked her up than when we dropped her off. What makes this so frustrating is that we've taken this same puppy to the Petco at Interbay and never had these issues or been told she was difficult to work with.
It's unacceptable to charge for services that were not provided. We will not be returning to this location.
MR
Merissa Reed
Sep 6, 2025
4.0
Called and said pets would be ready within the hour, and when I arrived, they said another hour would be needed. Not a fan of wasting time waiting unnecessarily.
MB
Marian B
Aug 17, 2025
4.0
Jamie does a good job of keeping things going on track, and grooming is usually a good quality, but there seems to be an issue with scheduling & number of groomers available.
AA
ALINA
Aug 5, 2025
1.0
Honestly, I would give 0 stars if there's an option! Groomer Jaime canceled an appointment on my dog, actually twice this time and time before. When I called the female groomer, she said that he cancels on people all the time. So I set up with her the next day. However, after 2 hours, I get a call from Jaime saying that she can't groom because of discoloration fur on my 10 year old dog. I pick up my dog and she wasn't bathed, barely groomed, crooked uneven hair, one paw was shaved too close to the skin, didn't trim nails, didn't clean ears and the topper is they presented a bill for full price over $100!!! I pointed this issue to the store manager. Anyways, take your beloved pets somewhere else. At this petco Northgate grooming, they hire rotten rude people that don't qualify for the grooming job! No, I do not recommend this horrible place.
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Northgate take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Northgate do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Northgate?
Petco Grooming in Northgate is open daily from 8:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming Northgate?
You can book a grooming appointment at Petco Grooming Northgate online via their reservation URL.
How much does dog grooming cost at Petco Grooming Northgate?
The cost varies depending on your dog's size, coat type, and the services required; it's best to contact the store for an estimate.
How long does a dog grooming session take at Petco Northgate?
The length depends on your dog's size and requested services, with an estimate provided at the start of the appointment; express services are available for faster grooming.
Does Petco Grooming Northgate offer nail trimming services?
Yes, nail trimming is available as an a la carte service or part of grooming packages for dogs and cats.
Where is Petco Grooming located in Seattle?
Petco Grooming is located at 318 NE Northgate Way, Seattle, WA 98125.
What nearby shopping options are available around Petco Grooming Northgate?
Nearby shopping options include Target Store Northgate and Northgate North shopping center, great for errands before or after your pet's grooming appointment.
Are there dining options near Petco Grooming in Northgate?
Yes, you can visit Tian Fu for Chinese food, Just Poke Northgate for Hawaiian-style poke, or Pizza Hut Express for quick pizza nearby.
Which nearby health services can customers access near Petco Grooming Northgate?
Nearby health services include Vetco Vaccination Clinic for pet care and several ophthalmologists such as Dr. Agnes Huang and Bruce Cameron for eye care.
How might the nearby DICK'S Sporting Goods and Wells Fargo ATM be useful for Petco Grooming customers?
Customers can stop by DICK'S Sporting Goods for sporting and bike needs or use Wells Fargo ATM to withdraw cash before or after visiting Petco Grooming.