Petco

4.2
719 reviews

About

Pet StorePet supply storePetco
Visit your Seattle Pet Store located at 8728 Holman Road, Nw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8728 Holman Rd NW, Seattle, WA
98117, United States

Hours

Reviews

4.2
714 reviews
5 stars
391
4 stars
171
3 stars
72
2 stars
31
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although there were some reports of rudeness from specific employees.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied, others reported negative experiences, including injuries to pets.

Stock Issues

Several customers noted issues with stock availability, particularly for specific pet supplies, leading to frustration.

Customer Service

Customer service experiences varied widely, with some customers reporting excellent service while others encountered dismissive or rude interactions.

Store Condition

The store's cleanliness and organization were frequently criticized, with reports of messy conditions and poorly stocked shelves.
  • TD
    Tyler Donovan
    Dec 30, 2025
    1.0
    The staff at this location are always friendly and helpful, which I truly appreciate. That said, I’ve noticed an ongoing issue with a specific brand of kibble I regularly purchase for my dogs: it is frequently past its “Best if Used By” date while still stocked on the shelf. For example, today the bag available was dated 09/06/2025. According to the manufacturer, Natural Balance advises against feeding their food past the “Best if Used By” date, as that is when they guarantee peak freshness and nutritional value. After this date, vitamins and minerals can degrade, and fats in dry food may become rancid—both of which can lead to digestive upset or longer-term health concerns for pets. I’m sharing this feedback because I want to continue shopping here with confidence. I hope this helps bring attention to stock rotation so pet owners can rely on the freshness and safety of the food being sold.
  • DG
    David Gelvez
    Dec 6, 2025
    1.0
    Es un excelente Tienda, pero por favor eviten esta ubicación. Los trabajadores sobre todo el hombre de edad (40-50) es demasiado grosero. Le pregunté a dos chicas más y ninguna me quiso ayudar. Es una tienda que no tiene dividido clasificado. Los artículos simplemente están por estar , no les pueden brindar una ayuda a un cliente para encontrar artículos y poder comprar en esta tienda ? Grave lástima Al final el cliente pudo recibir solamente la comida porque no me ayudaron a buscar juguetes para el perro. Lástima!
  • KJ
    Kevin King JR
    Nov 30, 2025
    1.0
    Racist discrimination. If want to be treated with respect and fairness do not go to this location as they have a predatory view on people with ethnicity. Management is all Caucasian and will discriminate based solely on race. This is not acceptable and I will be calling corporate. Changed my view of the company I’m purchasing from.
  • JY
    Jeffery Yun
    Nov 30, 2025
    1.0
    My husband just came in and was turned away and was unable to buy product. The sales associate was rude and chose to single him out. Now we have no food for our puppy. ): There are much better suppliers and cheaper options. We will have to try online instead of our local store. Very disappointing. Store owner you should look into your employees for biased discrimination, you have lost our business.
  • BK
    Betsy Kruse
    Nov 16, 2025
    5.0
    Excellent. I was notified l had a free bag coming but I couldn't access the app site. So I called Petco & they worked with me & store to provide the code over the phone to the store clerk. I walked out with my free bag of dog food.

Frequently Asked Questions About Petco

Does the Petco Ballard location have a vet hospital?

No, Petco Ballard does not have a full-service vet hospital.

Does Petco Ballard offer vaccinations?

Yes, Petco Ballard provides vaccinations.