Petco

4.2
713 reviews

About

Pet StorePet supply store
Visit your Seattle Pet Store located at 8728 Holman Road, Nw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8728 Holman Rd NW, Seattle, WA
98117, United States

Hours

Reviews

4.2
708 reviews
5 stars
390
4 stars
170
3 stars
72
2 stars
31
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in grooming and customer service.

Inconsistent Service Hours

Several reviews highlighted issues with the store closing early without notice, causing inconvenience to customers.

Grooming Concerns

There were mixed reviews about the grooming services, with some customers expressing dissatisfaction due to injuries or poor grooming practices, while others praised specific groomers.

Customer Service Issues

Some customers reported negative experiences with rude or unhelpful staff, particularly in customer service interactions.

Product Availability

Customers noted that while the store is well-stocked, there are frequent issues with low inventory on certain items, especially for cat products.
  • BK
    Betsy Kruse
    Nov 16, 2025
    5.0
    Excellent. I was notified l had a free bag coming but I couldn't access the app site. So I called Petco & they worked with me & store to provide the code over the phone to the store clerk. I walked out with my free bag of dog food.
  • SM
    Sarah McCrorey
    Nov 9, 2025
    2.0
    No public restroom
  • PB
    P Bonyadlou
    Nov 8, 2025
    1.0
    The cashier that was helping me was not friendly at all he looked like he hated working there!
  • LR
    Lexi Riddle
    Oct 31, 2025
    1.0
    This is a great place to shop when they’re actually open in normal shopping hours. Tonight is the third time in the last month that the shop closed early with little to no warning. I guess at some point during the day they put a typed out sign on the door saying that due to being short staffed, they will close early. Tonight it was two hours early sometimes it’s only one. It’s unreliable and ridiculous for a well known fortune 500 company to be so inconsistent. This has inconvenienced me on multiple occasions and I understand it’s not the employees faults however, at some point you think management or corporate would get it together and hire people who can work the shifts they need to stay open for the full company hours that are posted everywhere online and on their own door. When I have brought this up to corporate or to management in the store, corporate tells me that they will get to the bottom of it and call me with a follow up, but never does and the manager in person has been rude to me when I’ve asked what’s happening.
  • JD
    Judi duNann
    Oct 22, 2025
    5.0
    The cashier was very personable and helped me load my car with heavy kitty litter.

Frequently Asked Questions About Petco

Does the Petco Ballard location have a vet hospital?

No, Petco Ballard does not have a full-service vet hospital.

Does Petco Ballard offer vaccinations?

Yes, Petco Ballard provides vaccinations.