Petco

4.3
741 reviews

About

Pet StorePet supply storePetco
Visit your Seattle Pet Store located at 2001 15th Avenue West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2001 15th Ave W, Seattle, WA
98119, United States

Hours

Reviews

4.3
736 reviews
5 stars
455
4 stars
161
3 stars
48
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Grooming Experience

While some customers had positive grooming experiences, others reported issues with staff handling and communication, leading to frustration.

Store Condition

The store is generally described as clean and well-stocked, although some customers noted issues with product availability.

Pricing Concerns

Several reviews mentioned that prices are on the higher side, with some customers feeling that the value did not match the cost.

Staff Attitude

There were mixed reviews regarding staff attitudes, with some customers experiencing dismissive or rude behavior, particularly in stressful situations.
  • CP
    C P
    Jan 5, 2026
    5.0
    This review is for the store alone. It’s a beautiful redesign, smells good and well stocked. The staff was incredibly friendly, which I don’t expect from retail because customers can be so awful. It’s rare I’m impressed enough to write a review. Great store!
  • HP
    Hieu Thi Minh Claussen Pullig
    Dec 25, 2025
    5.0
    I am a Vietnamese who has been living in the USA since 2011. I got a pet since August 2023! I don’t have any experience about pet! I sometimes go to the Petco near my house! David the manager is very friendly, and he is very kind in heart! There was a young man that I forgot the name! He was new, and he was working for Christmas season! He was trying to share me a kind of food that it will have these abilities to support my cat Zoee stomach! My cat poo was hard and dry! I feel like this gentleman is a very kind man in heart personality. I think I went there on December 23rd! The cashier was a gentleman and afternoon time! I will support the store from now on! I got a comfy nest for my cat Zoee as she is very cold! I want to say “ Thanks a lot” for trading good stuff to support animals! So kind!
  • MJ
    Michael J
    Dec 23, 2025
    4.0
    The facility is beautiful and the staff is very professional, but I was disappointed that I couldn't get my puppy’s hair cut and nails trimmed because he hasn't had his third rabies shot yet. I appreciate their commitment to safety, but it was still a letdown for our first visit. Also, keep in mind that the prices are definitely at a 'boutique' level—so be sure to bring your credit card! It’s a premium spot, just make sure your pup is fully up to date on every single round of shots before booking
  • JS
    Jules Chapman Sin
    Dec 16, 2025
    4.0
    I love that Petco caries such a large variety of everything you could possibly need. It also has a free parking lot, making it far more convenient than many pet stores in Seattle. I do have one complaint though. I bought a Starmark Everlasting Treat Bento Ball at the Interbay location. The treat ball is great, but they don't carry the treats for it anymore! When I asked about it, the cashier told me to call the company and highlighted the number on my receipt. They gave me a $10 coupon for my next visit to make up for the inconvenience, which was nice, but not really useful. I called the number and was told that they weren't going to do anything about it and I could order online. I will order them online, but not through Petco. If they are selling the treat ball, they should also sell the treats.
  • LN
    Luna Nevits
    Dec 10, 2025
    1.0
    I would give zero stars if possible. Upon arrival, the veterinarian reviewed only a single document from the emergency clinic, as I had accidentally left the rest of my cat’s medical records at home. Based on that limited information, the vet immediately stated that due to my cat’s temperament, they would not attempt an evaluation. At the time, my cat had been constipated for three days, had lost his appetite, and vomited during the first 24 hours of the incident. This was already the fourth clinic I had visited, each refusing to provide the necessary care. When I asked about possible solutions, the vet insisted that sedation would be required for an x-ray, but that would mean returning the next day—despite the urgent nature of the situation. The clinic’s policy also required proof of rabies vaccination. Although my cat’s records clearly indicated he was vaccinated, the vet stated they would administer another vaccine immediately if paperwork was not physically presented. While I understand the importance of safety protocols, the idea of forcing a vaccine without considering documented history felt unreasonable. During the exam, my cat remained calm—he did not scratch or bite. Nevertheless, the vet continued to express discomfort with performing an x-ray. By contrast, our regular veterinarian later handled my cat without issue and successfully obtained a single-view x-ray, which confirmed constipation. This was consistent with his prior medical history, where one image had been sufficient. The refusal to attempt care, despite clear evidence of need and a cooperative patient, was extremely frustrating. In an emergency situation, compassion and effort are critical. Unfortunately, this clinic demonstrated neither, leaving me to feel that their priorities were misplaced and not aligned with the dedication expected in veterinary medicine.

Frequently Asked Questions About Petco

Does the Petco Seattle location have a vet hospital?

Yes, Petco Seattle has a full-service vet hospital.

Does Petco Seattle offer vaccinations?

Yes, Petco Seattle provides vaccinations.