Petco

4.3
726 reviews

About

Pet StorePet supply store
Visit your Seattle Pet Store located at 2001 15th Avenue West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2001 15th Ave W, Seattle, WA
98119, United States

Hours

Reviews

4.3
721 reviews
5 stars
444
4 stars
159
3 stars
48
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Multiple customers reported negative experiences with grooming services, citing unprofessional behavior and lack of care from groomers.

Customer Service

While some customers praised the helpfulness and friendliness of staff, others experienced rudeness and dismissiveness, particularly in stressful situations.

Animal Care Concerns

Several reviews highlighted issues with the care of animals in the store, including dead fish and improper housing for pets.

Product Availability

Customers noted inconsistent stock levels and issues with the accuracy of online inventory, leading to frustration during visits.

Store Environment

The store was generally described as clean and well-maintained, with a good selection of pet supplies, although some found the layout confusing.
  • LG
    Lisa Gail
    4 days ago
    5.0
    Always a great experience to get my baby groomed here, is fresh and clean smelling so amazing.
  • AG
    Alex Grande
    5 days ago
    5.0
    We went to pick up an online order on 11/18 and the employees there were so helpful despite the computer system messing up the order. Raises to them!
  • MJ
    Michael Jones
    Nov 4, 2025
    5.0
    Petco is a great place for all pet needs. The store is always clean and well organized. The staff is friendly and helpful and they really seem to care about animals. I found everything I needed for my dog including food grooming supplies and toys. The prices are fair and there are always good deals. My dog loves visiting and the grooming team does an excellent job every time. I would definitely recommend Petco to any pet owner looking for quality products and good service.
  • ID
    Ishita das
    Oct 26, 2025
    1.0
    I had the worst grooming experience at this location. It seems like there is a tactic where they pressure pet parents to pay for VIP treatment. When I took my 6-month-old puppy to another Petco, the staff handled him with genuine care and love. Even at 4 months old, other Petco locations treated him very gently. Unfortunately, this particular location was the complete opposite. Groomers at other Petcos later mentioned that this store had tried to force my then 5-month-old puppy into a small kennel, which caused him trauma and fear. The experience was extremely distressing and left my dog anxious. At the next Petco, he was handled beautifully and the groomers even shared helpful feedback about how well he did and what we could work on in training.
  • AH
    Alberta Hunter
    Oct 17, 2025
    5.0
    The staff here was incredibly helpful and knowledgeable, guiding me through their wide selection of pet supplies with genuine enthusiasm, making for a smooth and pleasant shopping experience. Their professionalism really stood out, ensuring I found exactly what I needed for my furry friend without any hassle

Frequently Asked Questions About Petco

Does the Petco Seattle location have a vet hospital?

Yes, Petco Seattle has a full-service vet hospital.

Does Petco Seattle offer vaccinations?

Yes, Petco Seattle provides vaccinations.