Northgate Veterinary Clinic

4.4
377 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Northgate Veterinary Clinic is a full-service pet hospital that offers comprehensive medical services for cats and dogs in Seattle and the surrounding areas. We care for Seattle's companion animals and have developed a reputation over the years for quality, professional care with a compassionate touch.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Northgate Veterinary Clinic
12345 15th Ave NE, Seattle, WA
98125, United States

Hours

Reviews

4.4
377 reviews
5 stars
282
4 stars
38
3 stars
14
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, kind, and accommodating, creating a positive atmosphere for both pets and their owners.

Quality of Care

Overall, the quality of veterinary care was appreciated, with several reviews highlighting thorough examinations and compassionate treatment of pets.

Communication Issues

There were multiple complaints about poor communication, including issues with appointment scheduling, billing transparency, and follow-up care.

Cost Concerns

Several customers expressed concerns about high costs for services and medications, with some feeling pressured into unnecessary treatments.

Inconsistent Experiences

While many had positive experiences, there were notable instances of dissatisfaction regarding care quality and staff professionalism, indicating inconsistency in service.
  • DE
    Devany Elle
    Dec 21, 2025
    5.0
    Great service and friendly staff! They took great care of my kitty 🐈 Veterinarians are very knowledgeable and kind.
  • SB
    Sharon Barkin
    Dec 14, 2025
    5.0
    I was very impressed with Northgate Veterinary. It was clean and organized and the people who work there were very nice. The interior looks like it was recently remodeled. My dog hasn't seen the vet yet, but I plan to bring her in for her next exam. I brought my dog in for a nail trim but I plan to make this the vet for our family animals, and have recommended Northgate to a family member for their cat.
  • SL
    Subin Lee
    Dec 5, 2025
    1.0
    Wow, this is hands down the worst vet clinic I've ever encountered. The chaos was evident from the start, the front desk was a total mess, forcing me to confirm my appointment three times. The veterinarian, Jenny Lee, barely performed a proper exam and handled my cat like she was something gross. She very obviously did not want to touch her. She repeatedly got my cat's gender wrong, revealing a shocking lack of care and empathy for my pet. Worse still, after the vaccines, my cat returned with a large, unexplained smear across her face, was it saliva, a treat, or something else? It was impossible to miss, yet it wasn't wiped off or mentioned, which only heightened my anxiety given Jenny's careless approach. I immediately booked another appointment at Shoreline Veterinary Hospital, and the difference was night and day: professional, thorough, and compassionate. Save your money and skip this place entirely, especially if you have a cat and end up with Jenny Lee. It's not worth the risk to your pet's well-being.
  • KI
    Kelsey Ingham
    Nov 24, 2025
    2.0
    Google is removing reviews. They are expensive and unorganized, failing to do requested tests when asked and requiring additional appointments for a high-anxiety dog. The staff are friendly enough, but they also wanted over $500 for a cat spay appt. I wanted to like them so much. But the doctors push expensive insurance and almost caused a lapse in my dog’s flea/tick/heartworm medications because they failed to do the blood test after I requested it and we had to make an additional appt. My dog needs a lot of meds to go to the vet due to anxiety so additional trips are expensive and cause additional stress to my dog.
  • KS
    Kendra Simon
    Nov 6, 2025
    5.0
    Everyone was very friendly and my dog enjoyed her time there. They also took the time to answer all my questions.

Frequently Asked Questions About Northgate Veterinary Clinic

Where is Northgate Veterinary Clinic located?

The clinic is located at 12345 15th Ave NE, Seattle, WA 98125, US.

What are the Northgate Veterinary Clinic's regular business hours?

The clinic is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 4:00 PM. It is closed on Sundays.