Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Looking for a new veterinary clinic that’s in the heart of Seattle’s Queen Anne neighborhood? You can find it on 1st Avenue N by Mercer Street here at Banfield Pet Hospital. Within walking distance just northwest of the Space Needle, our Seattle veterinary clinic also serves Uptown and Westlake. Plus, we’re easily visitable throughout the greater Seattle downtown area.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.7
225 reviews
5 stars
131
4 stars
18
3 stars
8
2 stars
14
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for their compassion, attentiveness, and professionalism, particularly highlighting individuals like Emmy and Dr. Wu.
Customer Service
There are numerous complaints about poor customer service, including issues with appointment scheduling, communication, and staff attitudes.
Care Quality
While some customers reported positive experiences with pet care, others expressed dissatisfaction with the quality of medical treatment and diagnostic skills.
Wellness Plan Concerns
Several reviews mentioned frustration with the wellness plan, citing high costs, upselling tactics, and difficulties in cancellation.
Facility Issues
Customers noted cleanliness concerns and dissatisfaction with the clinic's policies, such as limited waiting areas and appointment management.
- DSDavid SmithNov 1, 20255.0I love this Banfield and all the people that work here and take such good care of my baby Roxy! She has a health plan that covers so many things including office visits, so she is healthy and happy!
- JDJennifer DunnSep 10, 20255.0The Queen Anne location has wonderful staff. They showed so much compassion during my dog’s final months. It’s never easy saying goodbye to our furry friends but boy does it help to have kind people guiding you through it. Thank you!!
- KHK HSep 8, 20255.0Amazing staff! David eased my nerves and helped my difficult pup take her pills.
- CJChloe De JesusAug 2, 20255.0This location took my pet without an appointment (more than once now) for an emergency situation. They treat your pet as if it’s their own. I appreciate their communication and attentiveness.
- TCtheresa collinsJul 25, 20255.0They very professional kind and attentive to my furbabie
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Queen Anne provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Seattle?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 8:00 AM to 5:00 PM, with closures on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals as needed. For emergencies, please contact your local emergency hospital during non-hospital hours.
Can Banfield Pet Hospital clients receive veterinary care online?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutritional consultations, dental care, and more. They automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Queen Anne?
Appointments can be scheduled online via the provided links or through the Banfield app, which also allows for virtual visits for clients enrolled in Wellness Plans.
Is Banfield Pet Hospital wheelchair accessible and does it require appointments?
Yes, the hospital has wheelchair accessible restrooms and requires appointments for visits.
What nearby dining options are available when visiting Banfield Pet Hospital?
Nearby dining options include Rabbit Rabbit Tea Seattle for bubble tea, Moontree Sushi And Tapas for sushi, Chutney's Indian restaurant, and Agave Cocina & Tequila for Mexican cuisine, providing great choices before or after your visit.
Are there any nearby coffee shops or bakeries near Banfield Pet Hospital?
Yes, Sugar Bakery & Coffeehouse and Craftworks Coffee are nearby spots where you can enjoy coffee or baked goods when visiting the area.
What attractions or points of interest are close to Banfield Pet Hospital in Queen Anne?
The hospital is within walking distance of the Space Needle and near the landmark hotel Gordon, offering visitors opportunities to explore Seattle's iconic sights before or after their pet's appointment.