Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Looking for a new veterinary clinic that’s in the heart of Seattle’s Queen Anne neighborhood? You can find it on 1st Avenue N by Mercer Street here at Banfield Pet Hospital. Within walking distance just northwest of the Space Needle, our Seattle veterinary clinic also serves Uptown and Westlake. Plus, we’re easily visitable throughout the greater Seattle downtown area.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.7
233 reviews
5 stars
136
4 stars
18
3 stars
8
2 stars
15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for their friendliness and compassion, especially during difficult situations.
Communication Issues
Several reviews highlighted poor communication regarding appointments, treatment plans, and follow-ups, leading to frustration among pet owners.
Concerns Over Care Quality
Multiple customers expressed dissatisfaction with the quality of care, citing misdiagnoses and a lack of thoroughness in treatment.
Sales Pressure
Customers frequently mentioned feeling pressured to enroll in wellness plans and purchase additional services, leading to skepticism about the clinic's motives.
Inconsistent Experiences
While some customers had positive experiences, others reported significant issues, indicating a lack of consistency in service quality.
- MLMonni Livengood4 days ago5.0I recently adopted a cat, Moosh, who came in for a wellness check and to address a few health concerns. I was pleased with the service and thought everyone did a good job, Including the receptionist, nurse, and vet. Thanks Banfield team for taking care of Mr. Moosh!
- QJQ JohnDec 21, 20255.0We stopped in the day after Thanksgiving because our pup had a loose tooth. We were traveling from Eastern Washington, and when we arrived, Connor greeted us with such a fun, welcoming attitude. He helped us get checked in and made the whole process easy right away. We met with the doctor, who took the time to walk us through our options clearly and thoughtfully. About three weeks later, we came back for our dog’s cleaning. Once again, the doctors and staff were incredibly friendly, explained everything upfront, and kept us informed every step of the way. We live a little over an hour away, but we’ll continue coming here because of the genuine care they showed our pup. Thank you for taking such great care of our dog. We truly appreciate you all. Happy holidays.
- GBGulcin BalicDec 9, 20251.0Never go there if you really really need any assistance. They won’t care about your pup but will try to charge you on unnecessary things.
- VPVal PDec 8, 20251.0This Banfield location cannot retain staff. Every time I have to go here there are different vets, different techs, and different front desk staff. I am not happy with the care my sick dog recently received nor the communication from Dr. Leila Shetula. I told her it was impossible to administer liquid meds to my dog but that's still what she prescribed. I told her that a certain medication had previously been prescribed by other Banfield vets that worked for my pup, but she refused to prescribe it and didn't offer real alternatives. I do not recommend Dr. Shetula nor this Banfield location. If you can find someone else for your pet, I would!
- ACAndrea ColemanNov 24, 20252.0This isn't my normal location, usually we go to the Des Moines one which we absolutely love. However, my dog needed surgery to remove tumors and they had the first availability to get her in earlier. The vet herself was great, she was informative and showed true emotion when she was telling us everything, not like crying but you could tell she has love for her patients. They would have gotten 5 stars however, they failed to send us home with pain management after a MAJOR surgery which resulted in us having to go to the emergency vet to get some because my poor girl wouldnt go pee because she was in so much pain. So now after spending almost $4000 on her surgery, 2 days later we had to spend almost $700 at the emergency vet to get proper pain management. I will not go back to that location ever again, I feel like the ball was majorly dropped and my pet wasn't sent home with proper medications to heal comfortably. They only sent her home with an anxiety pill and antibiotics. UNACCEPTABLE!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Queen Anne provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Seattle?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 8:00 AM to 5:00 PM, with closures on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals as needed. For emergencies, please contact your local emergency hospital during non-hospital hours.
Can Banfield Pet Hospital clients receive veterinary care online?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutritional consultations, dental care, and more. They automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Queen Anne?
Appointments can be scheduled online via the provided links or through the Banfield app, which also allows for virtual visits for clients enrolled in Wellness Plans.
Is Banfield Pet Hospital wheelchair accessible and does it require appointments?
Yes, the hospital has wheelchair accessible restrooms and requires appointments for visits.
What nearby dining options are available when visiting Banfield Pet Hospital?
Nearby dining options include Rabbit Rabbit Tea Seattle for bubble tea, Moontree Sushi And Tapas for sushi, Chutney's Indian restaurant, and Agave Cocina & Tequila for Mexican cuisine, providing great choices before or after your visit.
Are there any nearby coffee shops or bakeries near Banfield Pet Hospital?
Yes, Sugar Bakery & Coffeehouse and Craftworks Coffee are nearby spots where you can enjoy coffee or baked goods when visiting the area.
What attractions or points of interest are close to Banfield Pet Hospital in Queen Anne?
The hospital is within walking distance of the Space Needle and near the landmark hotel Gordon, offering visitors opportunities to explore Seattle's iconic sights before or after their pet's appointment.