Banfield Pet Hospital® - Carkeek Park provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Great location. Have taken most of the pets I've had over the years to this pet hospital
ND
Nick Dion
Aug 29, 2025
1.0
My indoor cat almost died of a fungal infection a week after dental extractions at this clinic — $10k at the ER and 5 days in critical care later. At the time I thought, “stuff happens,” but over the last 3 years this place has gotten noticeably worse: understaffed, forgetful, and careless.
Do not book drop-off appointments. When you drop off in the morning, your pet becomes the lowest priority. Mine was kept for nearly 10 hours without food and I was finally allowed to pick up 10 minutes before closing. (8:30am to 5:50pm - no lunch break…)
When I arrived, the outside of the carrier was soaked in urine. Staff admitted they had shoved him inside “mid-pee” with pee pads. Now I have a traumatized cat and cat urine in my car seats.
When I asked why this took so long, the front desk gave me the exact same canned response as last time. Midway through, the newer staff member’s voice suddenly escalated to a level that was jarringly loud — not in a normal conversational way, but in direct response to me showing disappointment. At that point, I just had to leave as quickly as possible.
This is no longer a clinic I can trust. I won’t be coming back, and I’d strongly advise others to look elsewhere.
The actual Vets/techs have always been great to work with, and I don’t think it’s their fault.
LT
Linda Tung
Jul 15, 2025
1.0
Not happy with the experience I have had at this clinic. We booked a dental cleaning at Banfield Aurora but they called and said there was no vet available that day so they told us to go to another clinic (Banfield Carkeek). We booked a dental cleaning but when I took my dog to the clinic they said they couldn't clean my dogs teeth or do anything else because they hadn't been there before so we had to make another appointment! I even took a day off work to take my dog to get their teeth cleaned and nothing was done and I wasted a day off work. I was a bit upset at the time because the clinic didn’t communicate clearly that I couldn’t have my dogs teeth cleaned before the appointment, and their staff told me that I had a bad attitude!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services are offered at Banfield Pet Hospital in Carkeek Park?
Banfield Pet Hospital provides comprehensive veterinary services including preventive care, vaccinations, dental and surgical care, microchipping, nutrition advice, parasite control, spay/neuter, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield mobile app available on iOS and Android for convenient booking.
What are the operating hours of Banfield Pet Hospital?
Banfield Pet Hospital is open Monday through Saturday from 8 AM to 6 PM and closed on Sundays and select holidays.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, dental care, diagnostics, and consultations, with monthly payment options and discounts on treatments. Plans automatically renew annually.
Is veterinary care available online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage 24/7 via Vet Chat™ through the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure quality service and timely care.
What nearby places can I visit when visiting Banfield Pet Hospital?
Nearby you can visit Carkeek Park Veterinary Hospital for additional pet services, Holman Road Sq shopping center for quick shopping and fast food, or relax at Sasha Moon Salon for beauty treatments after your visit.
How can nearby KeyBank help me when visiting Banfield Pet Hospital?
KeyBank nearby offers financial services and ATM access, which can be convenient for managing payments or other financial needs during your visit to Banfield.
What dining options are available near Banfield Pet Hospital?
You can find various dining options near Banfield including Luisa's Mexican Grill, Papa Murphy's pizza, Panda Express for fast Asian food, and Starbucks for coffee and smoothies, perfect for before or after your pet's appointment.