Aurora Veterinary Hospital

Reviews

• MG

  Meagan Gotte

  4 days ago
  1.0
  Long wait time due to front desk confusion and accused of being late while being on time while having proof of why my appointment was scheduled go through text and email confirmations. Poor communication from management, promised call from front desk for free follow up and no called as promised due to my concerns not being met at my appointment a the fumbling of my scheduled time. My last email regarding this was completely ignored by management. Mail in prescriptions only so the eye gel they did prescribe was double the cost on Chewy. You’d think at a minimum they’d offer to refund my office visit because of how upsetting the entire experience was. Overall extremely unprofessional and I had a marginally better experience at Urban Animal.
• CJ

  Cathy Johnson

  Jan 23, 2026
  5.0
  Staff is super friendly and Doctor Choi was very helpful with my Bearded Dragon! She gave me useful information! Thank You!! Would highly recommend
• BH

  Bjorn Hoffman

  Jan 19, 2026
  5.0
  Had a dental cleaning and they were so efficient, polite, and took great care of my pet. Just noticed they added extra services like a nail clipping while she was under anesthesia. Thoughtful care, great communication of post care meds, and all at a very affordable price. Outstanding
• ML

  Matt L

  Jan 9, 2026
  5.0
  I called early Saturday afternoon hoping to get an appointment soon for my chicken. I was able to be seen the same day. I’ve been here a few times with other chickens and am always happy to receive great and compassionate care from the entire team. I always feel like they really, truly care and want to help however they can and no matter what is needed.
• LK

  Lauren Kumpel

  Jan 8, 2026
  1.0
  Beyond disappointed with the evident downgrade in quality of what was once a good veterinary office. Almost a year ago our cat was getting blood drawn and his whole nail was somehow ripped out of his toe and left dangling. He was handed back to us bleeding. We were told they would take him back the next day, but only if he was medicated. We were given no information regarding care of his nail, any supplies, nothing. We were able to bring him in the next day, apparently appropriately medicated, but again they gave us no instruction or supplies to manage his ongoing wound care. We were willing to let this go and decided to go to another vet who answers their phones, are available for drop offs or in person appointments, and are very informative. Today, our same cat, went in for a standard tooth cleaning and extraction and we were informed that the current vet found metal in the site of a previously extracted tooth that was performed at Aurora Vet. Thankfully, the metal was extracted after searching because Aurora Vet Hospital marked the wrong tooth as extracted in our cat’s records. The metal is thought to be part of the drill tool that was used to extract the previous tooth. I don’t know what happened, but I cannot in good conscious leave anything but a terrible review for Aurora Veterinary Hospital. Everyone should take their beloved family members elsewhere. I have photos of the metal and the blood that stained our cat carrier, if it’s needed as proof of the terrible quality of Aurora Vet.

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