Banfield Pet Hospital - CLOSED

Reviews

• BQ

  Brenda Quayle

  Mar 18, 2026
  5.0
  I really appreciate the way the staff is warm and welcoming every time we bring in our 🐈‍⬛ 🐈 cats. This last visit the doctor was very sensitive to our concerns about our girls’ weight and instead of “shaming” provided constructive and caring suggestions. I love Banfield Carkeek Animal Hospital.
• EH

  Esther Herst

  Mar 18, 2026
  4.0
  The vets and vet techs have been wonderful but you decided to close the banfield branch we've used for a decade and that makes me sad. We'll still use banfield for our 3 elderly dogs but we'll miss the people we've relied on for years.
• TM

  T M

  Mar 18, 2026
  3.0
  Love the staff. Hate that they closed the office. Had been there for 25 years.
• MB

  Misty Brienza

  Jan 22, 2026
  5.0
  We take all of our pets here my dachshund has such separation anxiety and he trust and loves the staff here and our kittens walk-in there like they own it
• JH

  Jessica Hegge

  Dec 18, 2025
  1.0
  I just had a terrible drop off appointment. I dropped my dog off at nine he needed a quick examine and vaccines updates. I asked how long I should expect I was told an 1.5 hours. I didn’t receive any communication from there on out. I had to reach out multiple times to get updates on my pet. After 2.5 hours I called and expected they should be wrapping up. They explained to me they hadn’t planned on starting with him until after 12 even though drop off was at 9. I was why they would have me drop him off so early if they knew this. They gave no reason. At 2:30 I called again to get a follow up and they informed me he was already done. They didn’t bother to call me even though in the previous conversation I explained that he has anxiety and I would like to pick him up as soon as possible. When I arrived to pick him up, I never spoke with the vet, a tech simply came out to sell me some medication they left without giving any details about how the appointment went. I went to check out having no idea what I was about to pay for or what actually occurred during the appointment. It was unclear whether they even gave him his vaccines. This is a extremely disappointing experience. Pet owners view our pets as our children and I could never imagine dropping your child off at a doctors office and nobody bothering to tell you what is happening to them while they are there or even ask for consent before preforming procedures or administering medication. I get better communication and service when I order a pizza. This is beyond disappointing for such a large company to have such low standards for patient care. I hope you take this feedback in and correct your policies and procedures.

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