Visit your Richland Pet Store located at 2927 Queensgate Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customers praised the grooming staff for their kindness and skill, particularly highlighting specific groomers who provided excellent care for pets.
Customer Service
Feedback on customer service was mixed; while many praised the staff for being friendly and helpful, others reported poor experiences with rudeness and lack of assistance.
Product Availability
Customers noted a good selection of products, but there were complaints about items being out of stock and difficulties in finding specific products.
Store Cleanliness
Several reviews mentioned issues with cleanliness, particularly in the aquarium section, with reports of dirty tanks and sick fish.
Pricing Concerns
Many customers found the prices to be higher than expected, leading to some dissatisfaction regarding value for money.
PS
Phil Starkey
Nov 11, 2025
5.0
There is a vast selection of items for our cats. The best part is the service. We appreciated the caring and knowledgeable person at checkout.
NB
Nancy Ballard
Nov 7, 2025
5.0
I always find the dog food I am looking for and employees are helpful and friendly.
TB
Terry Broussard
Nov 5, 2025
5.0
If I need something for my dogs or cat, they always have it!
PL
Patricia laura Pisfil santa cruz (Laura)
Oct 30, 2025
5.0
Una tienda ordenada, con mucha variación, personal atento y amplio local.
CR
Caytlin Randall
Oct 24, 2025
1.0
This review is solely based on the grooming portion of Petco. I was just in line watching one of the groomer ladies aggressively brushing a black and white poodle dogs face and ears, not being any type of gentle with the dog. I don’t know her name, but I think she was Asian, had black hair tied up in a bun or pony tail. The other two groomers were being gentle with their dogs and you could tell the dog she was working on was uncomfortable. I’m calling management
Does the Petco Richland location have a vet hospital?
No, Petco Richland does not have a full-service vet hospital.
Does Petco Richland offer vaccinations?
Yes, Petco Richland provides vaccinations.
Does Petco Richland offer curbside pickup?
Yes, curbside pickup is available at Petco Richland. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Richland Petco?
Hamster and guinea pig prices vary by location. Call your Richland Petco at 5096289315 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Richland sell dogs?
No, Richland Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Richland offer for pet health care?
Petco Richland provides vaccinations and expert training but does not have a full-service vet hospital.
Does Petco Richland offer curbside pickup and delivery options?
Yes, Petco Richland offers curbside pickup and same-day delivery for eligible products.
Where is Petco Richland located and what are its store hours?
Petco Richland is located at 2927 Queensgate Dr, Richland, WA 99352. It is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Richland sell dogs and cats?
No, Petco Richland does not sell dogs or cats. However, through the Petco Love program with local animal welfare organizations, you can meet adoptable dogs and cats at the store.
Can I book grooming services at Petco Richland?
Yes, grooming services are available. You can make a reservation online through Petco's grooming booking link.
How can I contact Petco Richland for inquiries or checking small pet availability?
You can call Petco Richland at 509-628-9315 to inquire about pricing, availability, and other questions.
What nearby stores and services can I visit around Petco Richland?
Nearby places include Vetco Vaccination Clinic, Famous Footwear, Marshalls, Target Store Richland, CVS Pharmacy, Starbucks, and Bath & Body Works, providing additional shopping, dining, and pet services.
Is there a clinic near Petco Richland for pet vaccinations and grooming?
Yes, the Vetco Vaccination Clinic nearby offers pet grooming, training, and vaccination services which can complement your visit to Petco Richland.
Where can I grab a meal or coffee near Petco Richland?
You can visit nearby restaurants such as Richland Bob's Burgers & Brew, MOD Pizza, Pizza Hut Express, or Starbucks for a meal or coffee before or after shopping at Petco.
Are there any additional shopping options close to Petco Richland?
Yes, several department and clothing stores like Marshalls, Ross Dress for Less, and Carter's are located nearby, offering convenient options for multi-store shopping trips.