Visit your Richland Pet Store located at 2927 Queensgate Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on staff is mixed; while many customers praised the friendly and helpful employees, others reported rude or unhelpful interactions.
Grooming Services
The grooming staff received high praise for their care and skill, with several customers expressing satisfaction with the grooming of their pets.
Product Availability
Customers noted a good selection of pet supplies, but there were complaints about stock issues and the availability of specific items.
Store Conditions
Some reviews mentioned cleanliness and organization issues within the store, affecting the shopping experience.
Aquatic Section
The aquatic section received negative feedback regarding the health of fish and the lack of staff assistance in that area.
JR
Jaspe Rodriguez
2 days ago
5.0
love it! always have my criçket needs for my geckos! thank u! for ur friendly customer service. every cashier is amazing!
LA
Lynn Affleck
Jan 1, 2026
5.0
This is my main Petco store for all of my canine needs. It's always well organized and the staff is always friendly.
CM
Chavon Mckenzie
Jan 1, 2026
2.0
They always short me on my crickets. I always end up paying for more than they actually give me.
TG
Tina Garza
Dec 23, 2025
2.0
I went into your store on 12/23, with the intention of using the remainder of my e-gift card. When I approached the cashier (Andi) to see if she could let me know the balance, as I could not figure it out on your app, she had to ask a supervisor to help. When the supervisor came up, she scanned the barcode, but it would not give her a balance. She told me that it did not have a balance. I walked away knowing that I had not used the entire $100 before, so then I found a number to call to get the balance. I had a remaining balance of $46.93 left on the card. When I went to purchase my items Andi, was there to check me out, she was nice, but I did not like the fact that she kept touch her septum piercing and drinking from her Dr. Pepperwhile she was ringing me up. You should definitely have a better way for customers to look up gift card balances, or your associates should have known
ML
Molly Lindbloom
Dec 21, 2025
5.0
This review is for the amazing groomers there. Lex and Julies you guys are amazing!! You did such an amazing job with our Goldendoodle Woody and standard poodle Buzz that I would want you both to continue grooming them forever!! We love their haircuts so much and they look so good!! Please continue with the amazing work and we will continue to bring them back for every groom!!
Does the Petco Richland location have a vet hospital?
No, Petco Richland does not have a full-service vet hospital.
Does Petco Richland offer vaccinations?
Yes, Petco Richland provides vaccinations.
Does Petco Richland offer curbside pickup?
Yes, curbside pickup is available at Petco Richland. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Richland Petco?
Hamster and guinea pig prices vary by location. Call your Richland Petco at 5096289315 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Richland sell dogs?
No, Richland Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Richland offer for pet health care?
Petco Richland provides vaccinations and expert training but does not have a full-service vet hospital.
Does Petco Richland offer curbside pickup and delivery options?
Yes, Petco Richland offers curbside pickup and same-day delivery for eligible products.
Where is Petco Richland located and what are its store hours?
Petco Richland is located at 2927 Queensgate Dr, Richland, WA 99352. It is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Richland sell dogs and cats?
No, Petco Richland does not sell dogs or cats. However, through the Petco Love program with local animal welfare organizations, you can meet adoptable dogs and cats at the store.
Can I book grooming services at Petco Richland?
Yes, grooming services are available. You can make a reservation online through Petco's grooming booking link.
How can I contact Petco Richland for inquiries or checking small pet availability?
You can call Petco Richland at 509-628-9315 to inquire about pricing, availability, and other questions.
What nearby stores and services can I visit around Petco Richland?
Nearby places include Vetco Vaccination Clinic, Famous Footwear, Marshalls, Target Store Richland, CVS Pharmacy, Starbucks, and Bath & Body Works, providing additional shopping, dining, and pet services.
Is there a clinic near Petco Richland for pet vaccinations and grooming?
Yes, the Vetco Vaccination Clinic nearby offers pet grooming, training, and vaccination services which can complement your visit to Petco Richland.
Where can I grab a meal or coffee near Petco Richland?
You can visit nearby restaurants such as Richland Bob's Burgers & Brew, MOD Pizza, Pizza Hut Express, or Starbucks for a meal or coffee before or after shopping at Petco.
Are there any additional shopping options close to Petco Richland?
Yes, several department and clothing stores like Marshalls, Ross Dress for Less, and Carter's are located nearby, offering convenient options for multi-store shopping trips.