Petco

4.2
645 reviews

About

Pet StorePet supply storePetco
Visit your Renton Pet Store located at 4110 Ne 4th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4110 NE 4th St D, Renton, WA
98059, United States

Hours

Reviews

4.2
637 reviews
5 stars
363
4 stars
153
3 stars
46
2 stars
26
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor management responses.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing unprofessional behavior, poor communication about charges, and unsatisfactory grooming results.

Product Availability

Customers noted inconsistencies in product availability, with some items listed online as in stock but not found in-store.

Staff Knowledge

Many reviews highlighted the staff's knowledge and helpfulness, particularly in pet training and product recommendations.

Store Conditions

Some customers mentioned issues with store organization and cleanliness, including overcrowded aisles and unpleasant odors from staff.
  • KB
    Katie Bell
    Dec 31, 2025
    5.0
    The only place I can get my animals food!
  • DR
    Donna Rollen
    Dec 29, 2025
    5.0
    Finally found food for seniors cat
  • VO
    Vicki Olson
    Dec 5, 2025
    1.0
    After bringing my dog into the Renton location for over 10 years. I'm done and will find another place. First I find out my " free" 8th grooming had expired, never was notified and wasn't any whete near a time my dog needed grooming. I was compensated for that as the Corp. Office was very helpful. The groomer at Renton scheduled to groom my dog was rude and not willing to work with me when I questioned her on their policy of being able to pre pay so my mom could pick up the dog as I was not able to. No way could this happen! ( really?) Didnt explain why and just continued to get snotty and called management! Then, My dog was scared, pooped on the floor and when I asked her to hold him for a MINUTE while I cleaned it up, she refused to! She claimed she couldn't touch him until he was completely checked I! For Gods sake, I didn't want anyone to step in it. She refused to groom him after that. She was obviously immature and not in the right business to deal wirh people. I had to reschedule for 2 weeks later and just today picked him up. Mae is new and did a wonderful job but I will not go back. My last 4 scheduled appointments which span a year or more, have been cancelled every time. 4 times in a row! I'm sad that I can't work with them, they are so close. But I'm willing to pay more to not get cancelled on ever appointment, treated with such rudeness by a groomer who obviously had a bad day and needs classes on professionalism,
  • DB
    Diana Brinsmead
    Nov 23, 2025
    5.0
    I shop at my local Petco often. The staff is friendly and helpful when I have a question. If I buy dry dog food that my dog won't eat, I can return it. I also use the pet grooming. Grooming staff is wonderful.
  • LL
    Linds
    Nov 12, 2025
    5.0
    My pup Leoni and I had the BEST German dog trainer! We completed solo & group trainings- she's now at a different Petco location, but it's still Leoni's fav place to go and she LOVES the wonderful staff. INCREDIBLY HELPFUL & KNOWLEDGEABLE! #AmazingCustomerService #Friendly&Professional

Frequently Asked Questions About Petco

Does the Petco Renton location have a vet hospital?

No, Petco Renton does not have a full-service vet hospital.

Does Petco Renton offer vaccinations?

Yes, Petco Renton provides vaccinations.