Petco Grooming

Reviews

• AV

  Ana Beatriz López Vanegas

  Jan 11, 2026
  1.0
  Very disappointing experience at this Petco grooming location. I brought my two dogs in for grooming. One of them became stressed and wouldn’t walk toward the kennel. Instead of showing patience, the groomer refused service, claiming they are “not allowed to carry dogs.” This makes no sense. My dog weighs 14 pounds. How are dogs placed on grooming tables if carrying is supposedly not allowed? From the start, the employee assisting us was in a bad mood and questioned our vaccination records simply because they were from another state and formatted differently. There was nothing missing or invalid. She also claimed my dog would need to be completely shaved due to matting that “couldn’t be undone,” which is absurd. We groom our dogs monthly and have never been told this by any other groomer. If matting exists, addressing it is part of a groomer’s job. Overall, the experience was unprofessional, dismissive, and lacked basic customer service or animal handling skills. I would not recommend this location.
• KK

  kiran kaja

  Oct 7, 2025
  5.0
  Quick and helpful
• RO

  Renee Olson

  Oct 4, 2025
  5.0
  We have been going to the Redmond Petco for a couple of years now and we’re really appreciate the care and attention they give to our mini Labradoodle. Lacie is fantastic!!
• CC

  Cindy

  Sep 18, 2025
  1.0
  Horrible Experience – Unprofessional Groomer & Poor Service I scheduled grooming for my 15-year-old Shih Tzu at Petco Redmond after reading reviews and specifically choosing Lacey, a groomer whose name came up repeatedly. My dog has been groomed weekly her entire life, and for the past two years I’ve done it myself because grooming is very expensive. Since I was going to be out of the country and my dog would be staying with a sitter, I wanted her to be clean and comfortable, so I carefully scheduled this appointment through the Petco app and provided all the required information. Minutes after checking in, Lacey called me to ask the exact same questions I had already spent 20 minutes filling out in the app. I let her know I was annoyed at the redundancy, and she reacted as if I was the problem. I even told my spouse at the time: “We’re going to have trouble with this person.” Unfortunately, I was right. On the day of the appointment, the sitter called to tell me Petco sent my dog home because, according to Lacey, she “wasn’t able to stand” for grooming. Instead of calling me—something I had specifically requested if there were any issues—Lacey clipped her nails only and charged $26 without my permission. Not only did I waste hours scheduling this, but my sitter wasted time and gas driving, and I ended up having to pay $110 at another groomer to get the job done properly. To make matters worse, the sitter mentioned the Petco grooming area was loud, chaotic, and unpleasant for the pets. Overall, this was a terrible experience that showed complete disregard for both clients and their animals. Never take your pet here.
• SS

  Steve Sosa-Krall

  Sep 16, 2025
  5.0
  Fantastic service. Our 2 dogs came home looking stellar. We'll be coming back for sure.

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