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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
107 reviews
5 stars
71
4 stars
14
3 stars
2
2 stars
2
1 star
18
- MMMichael MacDowellNov 12, 20255.0Staff, nurses, docs are phenomenal. They love it when Gigi and Bodhi come in. They treat as their own. 100% recommend this hospital.
- CMcheryl merzOct 6, 20255.0Awesome customer care
- ABAllissa BrittenSep 25, 20251.0My services started out great! I went there with all 6 of my animals, 4 dogs and 2 cats. They got us signed up on their plan that you pay monthly over a years time to include all of their shots, getting fixed and discounts on other services or medications. We'll in the last 6 months the service has been a 180. My lab had a growth on her foot that I took her in for. I did let them know that i did not want them to biopsy it we just needed it removed because it was split open and causing her discomfort. They were not happy about the idea that i did not want to biopsy it and it seems as the tone changed. They looked at it, took pictures and I was told they would get back to me to schedule the removal of the growth and they handed me a paper prescription to fill somewhere else (the point of the plan that I pay monthly for is you receive a discount on prescriptions when filled with them.) A couple weeks go by and I have not heard anything so started calling a couple times a week. I even went in there for a different animals apt and asked again and was told they would leave a note for the doctor. A few months go by I easily called weekly and so did my husband with no answers. About 4-5 months in they finally called with an apt for 1 month out.... my dog has been living in a cone this entire time so she doesn't lick her foot/growth. Whatever, at this point I am thankful we have something scheduled. Then on a Saturday when her apt was set for that next Monday I received call saying that they do not think they are skilled enough to do the procedure and that I would need to go to a different vet to get service for her! Are you kidding me!! 6 months of waiting trying to get my dog help and 2 days before you have No one employed who is qualified enough.... Today I just called about my cat who is limping and favoring his right hip/foot and I was informed that if I brought him in they would most likely send him off to the emergency vet. So other then getting your animals fixed, shots or their temp taken i highly do not recommend. I pay them hundreds of dollars a month to not get help when it is actually needed and to have to pick up animal prescriptions at safeway.. This post is only referring to the location across from the south hill mall I would like to add. I am taking my lab to a different location in hopes for any kind of service.
- BCBrenda CampbellSep 24, 20255.0I love this location, the veterinarian is very knowledgeable and caring when it comes to treating my pet. Staff is always friendly and courteous. Out of all the other locations I have been , this location is the best by far!
- JSJoseph ShinSep 23, 20251.0Worst vet I’ve ever been to. Staff seemed like they didn’t want to be there, facilities were dirty and they don’t even bother to pick up dog poop. Asked me to put my dog on the scale when there was a piece of poop right in the middle of the scale. Took my dog in for an exam and they said he had an ear infection but told me to schedule a separate appointment which would be days later, rather than treating him that same day or at the very least prescribe medication. When asked how long ear cleaning takes, they said 10-15 minutes but refused to treat my dog when we were already there.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Puyallup?
Banfield Pet Hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside of hours, please contact your local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, clients with an Optimum Wellness Plan can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive care services does Banfield provide?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. Plans automatically renew annually, covering preventive care but not treatment for unexpected conditions.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments for wellness plans can be spread monthly via automatic bank withdrawal or credit card charges, or paid in full at enrollment for convenience and budgeting ease.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the facility includes wheelchair-accessible restrooms and welcomes all clients, including LGBTQ individuals.
What nearby dining options are available around Banfield Pet Hospital in Puyallup?
Nearby dining options include Shari's Cafe and Pies for classic American meals, Starbucks Coffee for coffee and snacks, The Honey Baked Ham for deli-style foods, and It's Pho U for Vietnamese cuisine, perfect for a meal before or after your pet's appointment.
Are there any pet-related services near Banfield Pet Hospital?
Yes, Petco, a pet grooming center, is located nearby and is a convenient place for additional pet care needs before or after your visit to Banfield.
What retail options are near Banfield Pet Hospital for other shopping needs?
Sleep Country USA - Puyallup is nearby for mattress and bedding needs, Aaron Brothers Art & Framing offers arts and crafts supplies, and Quality Sewing & Vacuum provides sewing and appliance repair services.