Petco

4.2
781 reviews

About

Pet StorePet supply storePetco
Visit your Poulsbo Pet Store located at 21700 Market Place Nw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
21700 Market Pl NW, Poulsbo, WA
98370, United States

Hours

Reviews

4.2
773 reviews
5 stars
407
4 stars
218
3 stars
88
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported poor service and dissatisfaction.

Product Availability

Customers noted issues with product availability, particularly with specific pet foods and live plants.

Customer Service

Overall, customer service was highlighted positively, though some experiences were marred by rude staff or poor management.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • HS
    Haze Sommer
    4 days ago
    1.0
    Where's Mortimer? There was a young man working in the aquatic/fish department who I had been consulting with regards to my sick betta. He provided me with so much great information that really helped my fish get back to a healthy state. He also educated me on the aquatic plants, which for the first time buying them there, lived. He ensured I bought the correct plants that would thrive in my set up and not melt and leave me feeling dissatisfied. I went back a couple of days ago to update on my fish and to purchase some shrimp after speaking with him about them on a prior visit. Boy, was I disappointed. First, I went in the morning when I knew he normally worked and waited quite a while in the fish department, which looked pretty much abandoned. No lights on at all in the plant tank (i was also wanting more plants). After a few minutes I went and asked the cashier to call someone, which they did and 5 minutes later still no one showed up so I left. I came back in the afternoon and had to go find the person who told me they were now in charge of that area (Tate). I told them I wanted shrimps and some info and if i asked a direct question I would get an answer but as a new shrimp owner, I was definitely needing/wanting them to take the initiative to ensure I had all the info I needed. Mortimer was like aquapedia, so knowledgeable and you didn't have to pry that education out of him, he was enthusiastic and WANTED to have customers informed. Every time I left happy, informed and satisfied but if this is going to be the new normal, I will just order my fish related supplies from Aquarium Co-op and Amazon. You had a ready good thing going and you blew it petco.
  • DW
    Deborah Ward
    Dec 30, 2025
    5.0
    The staff was very helpful with an exchange I needed to make.
  • DP
    Donna P
    Dec 18, 2025
    5.0
    Staff is always pleasant and helpful.
  • TT
    Tara Taylor
    Dec 14, 2025
    5.0
    Employees are helpful and seemed happy to ne at their jobs today.
  • LE
    Lisa E
    Dec 8, 2025
    5.0
    The groomer did a great job with my dog and I was charged a fair price for the work. She was very warm and friendly as well.

Frequently Asked Questions About Petco

Does the Petco Poulsbo location have a vet hospital?

No, Petco Poulsbo does not have a full-service vet hospital.

Does Petco Poulsbo offer vaccinations?

Yes, Petco Poulsbo provides vaccinations.