Petco

4.3
763 reviews

About

Pet Store
Visit your Pasco Pet Store located at 7202 Burden Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7202 Burden Blvd, Pasco, WA
99301, United States

Hours

Reviews

4.3
753 reviews
5 stars
468
4 stars
162
3 stars
58
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable about products.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied, others reported long wait times and poor grooming results.

Store Cleanliness

The store was noted for being clean and well-maintained, although some customers mentioned issues with organization and stock availability.

Customer Service Issues

Several reviews highlighted problems with customer service, particularly regarding returns and the handling of specific situations.

Product Availability

Customers expressed frustration over stock discrepancies, particularly with online availability not matching in-store inventory.
  • LL
    Lucy
    Nov 4, 2025
    1.0
    Went in hopeful and excited to buy new fish but the gal working in the aquatics section (11/04 5pm) was extremely unapproachable and unfriendly. She did everything possible to not sell me anything. I drove to the Richland PetCo and left with a much better experience. Needless to say I’ll be driving the few extra miles in the future.
  • WS
    William Sampson
    Oct 7, 2025
    5.0
    Kody was a great help, all employees were super nice and helped out.
  • MH
    Mary Lynn Heinen
    Oct 1, 2025
    5.0
    The young lady at the register was very pleasant & helpful. She offered us a treat for our cats... Nice!
  • LG
    Lindie Gardner
    Sep 27, 2025
    5.0
    Super nice and helpful staff. Didn't even have to look for someone to help us! Great experience
  • MM
    Marien Munoz
    Aug 21, 2025
    5.0
    They are so good at grooming:) I’ve taking my dog for the last 6 months there and her grooming last very long. The only thing is that they take long times with them during the appointment… make sure you have something to do while your waiting for your dog

Frequently Asked Questions About Petco

Does the Petco Pasco location have a vet hospital?

Yes, Petco Pasco has a full-service vet hospital.

Does Petco Pasco offer vaccinations?

Yes, Petco Pasco provides vaccinations.