Banfield Pet Hospital

4.1
109 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Olympia provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1001 Cooper Point Rd SW, Olympia, WA
98502, United States

Hours

Reviews

4.1
109 reviews
5 stars
75
4 stars
7
3 stars
7
2 stars
5
1 star
15
  • MC
    Morgan Chavez
    Dec 29, 2025
    1.0
    After 13 years of being on a banfield wellness plan, I am in the process of leaving a DV relationship, and therefore, seriously lacking funds. Somehow I have still managed to continue paying for her plan, on time, as I have for 13 years. I called the clinic and expressed that I found a program where I can exchange needles, for free, for my cat, but they are not open until tomorrow. Considering that needles cost pennies in the quantity they are purchased for medical use at a vets office, I asked if they could please give me two needles, one for tonight and one for tomorrow AM so my cat can get the insulin they need to survive. The receptionist that answered my call told me I could buy a pack of needles from them, but they would not give me two needles to get by for one day and while I am actively struggling and have been paying them on time for the entirety of this cats life. She treated me like garbage and insinuated that I was doing something wrong by asking, and by addressing the fact that it is crazy to not provide such a basic life saving item, one time, when we have been loyal to them for thirteen years. There have been many other issues through the years with them overcharging us for tests that were not needed, pressuring me to drug my cat before bringing her in, and the 6 months it took them to determine that she even had diabetes. I am done with this company and I hope others also find better places to take their kiddos.
  • AK
    Andrea Kaplan
    Dec 9, 2025
    3.0
    They stressed that a vaccine must be updated within 2 weeks, this information was corrected by other location as 6 weeks. I hope their communication gets better. I loved their Bellevue location. Telling someone that a vaccine needs to be done within 2 weeks makes them think it needs to be done in 2 weeks. Update: I am not sure what they did but now he is upset when I trim his nails. This is new behavior, he has never done this before.
  • EE
    Erika
    Nov 22, 2025
    5.0
    Love the team here, very kind and willing to work with you on what you need.
  • AY
    Alicia Young
    Nov 12, 2025
    5.0
    They do an amazing job taking care of my baby girl Raven:) she will be 3 years old the 28th of this month she got her teeth clean and had to be put under and said she did amazing when she woke up which I was worried but they calmed me down
  • SS
    Stephanie
    Nov 1, 2025
    5.0
    They have a really great team here. Everyone is professional and kind. I have all of my cats on the Wellness plans, which are amazing. It is so helpful to have the plans. I know I can make an appointment and not leave owing several hundred dollars each time. It is a great value. You can tell the team here really cares about animals. I trust them with my cats, who are my family.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.