Petco

4.2
581 reviews

About

Pet StorePetco
Visit your Oak Harbor Pet Store located at 31179 Sr 20 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
31179 Sr 20, Oak Harbor, WA
98277-7560, United States

Hours

Reviews

4.2
572 reviews
5 stars
323
4 stars
148
3 stars
45
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, including rushed jobs and unprofessional behavior from groomers.

Store Cleanliness

While some customers noted the store was clean and well-stocked, others reported issues with cleanliness and unpleasant odors.

Product Variety

Customers appreciated the variety of pet products available, although some expressed a desire for more options, particularly for cats.

Customer Service

Overall, customer service was frequently mentioned positively, with many customers noting helpful interactions and good support.
  • CV
    Chloe Vosburgh
    5 days ago
    1.0
    I went to Petco to look at the betta fish and saw countless of fish with terrible fin rot and god knows what else. These poor fish dont have a good quality of life in those small cups and obviously aren’t taken care of enough. This is absolutely ridiculous and inhumane. I showed the worst one to the worker and asked what they were going to do and all they said was that they would treat it for fin rot but it would most likely die. That fish could have been treated a long time ago, definitely didnt happen overnight. If Petco cared about the animals that they sell then they would have seen that this fish has been in that condition for a long time. “Celebrating 60 years of pets living their best lives” is an absolute joke and these animals deserve much better.
  • GH
    G H
    Jan 6, 2026
    5.0
    Very good overall grooming experience.
  • JS
    Jamie Stein
    Jan 1, 2026
    5.0
    They were awesome and very helpful. Thank you!
  • IP
    Isabella Palmer
    Dec 29, 2025
    3.0
    Small store, not a ton of variety but decent enough. Staff are usually pleasant. My problem is that every single time I go there, a cashier is no where to be found. I'm standing at the front waiting for 5+ minutes before having to walk around and find someone myself. I understand they may need to keep busy but they should stay in the vicinity of the register to see customers. Really just gets old.
  • EW
    erika wallace-gomez
    Dec 13, 2025
    5.0
    Love the staff at this store they’re awesome and so helpful

Frequently Asked Questions About Petco

Does the Petco Oak Harbor location have a vet hospital?

Yes, Petco Oak Harbor has a full-service vet hospital.

Does Petco Oak Harbor offer vaccinations?

Yes, Petco Oak Harbor provides vaccinations.