Petco

4.2
936 reviews

About

Pet StorePet supply store
Visit your Marysville Pet Store located at 16508 Twin Lakes Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
16508 Twin Lakes Ave, Marysville, WA
98271-4701, United States

Hours

Reviews

4.2
927 reviews
5 stars
550
4 stars
204
3 stars
85
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service, especially in grooming.

Grooming Issues

Numerous complaints about grooming services, including missed appointments, lack of communication, and unsatisfactory handling of pets.

Product Availability

Customers frequently noted issues with stock levels, particularly for specific pet items, leading to frustration.

Store Cleanliness

The store is generally described as clean, but some customers pointed out areas needing improvement, particularly in the fish section.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, with some customers opting to shop elsewhere for better deals.
  • RM
    Rebecca M
    Nov 14, 2025
    2.0
    Employee & manager were very nice/helpful. But . . . There wasn't enough staff for a busy time of the day. I waited over 20 minutes, but had to leave without my fish. 😥
  • SB
    Sarah Budrus
    Oct 26, 2025
    5.0
    Jake was great with my dog. Highly recommended!!
  • SL
    Shawn Leonardo
    Oct 19, 2025
    2.0
    Relied on this Petco due to its proximity, however we will not be returning. I specifically asked when I called for the appointment, as well as mentioned during drop off to shave her paw pads, which did not happen. In addition, our dog came back with a dark mark under one of her eyes, which is not any kind of dirt/stain, was not present during drop off, and is still visible 24 hours later.
  • FM
    Frances Mooney
    Oct 19, 2025
    5.0
    The cashier was fantastic! She waited for me to get my app restarted so I could have the discount that was offered. Friendly people, clean store, great selection. I'll definitely go back to thus location.
  • JH
    James Hoskinson
    Oct 10, 2025
    5.0
    Obviously the staff is incredibly knowledgeable about the dog and cat food they sell as well as the toys. They also have a ton of other stuff but I only have a cat and a dog so I have never questioned them about fish or other pets.

Frequently Asked Questions About Petco

Does the Petco Marysville location have a vet hospital?

No, Petco Marysville does not have a full-service vet hospital.

Does Petco Marysville offer vaccinations?

Yes, Petco Marysville provides vaccinations.