Petco

4.3
941 reviews

About

Pet StorePet supply storePetco
Visit your Marysville Pet Store located at 16508 Twin Lakes Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
16508 Twin Lakes Ave, Marysville, WA
98271-4701, United States

Hours

Reviews

4.3
932 reviews
5 stars
554
4 stars
204
3 stars
86
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some customers praised helpful staff while others faced rude or unresponsive employees.

Grooming Issues

Numerous complaints about grooming services, including missed appointments, poor handling of pets, and lack of communication.

Product Availability

Frequent mentions of low stock and limited selection for certain pet items, leading to customer dissatisfaction.

Store Cleanliness

Some customers noted cleanliness issues, particularly in the fish area and overall store maintenance.

Pricing Concerns

Customers expressed that prices are often high and not competitive with other retailers.
  • MJ
    Mollie Johnson
    Dec 23, 2025
    5.0
    Bewt Petco that I've ever been to. It's my go-to pet store.
  • BC
    becky costilla
    Dec 15, 2025
    3.0
    I come here weekly to get stuff for my animals over all they always have what I need and I always need help due to getting crickets. Just seems different lately no one seems to want to be there but they are. Not as friendly as it used to be and I always have a problem with using my rewards and coupons not scanning. Not sure what's up there but I miss the happy faces and morale they used to have made me happy to go into. The probably is I don't have a choice to not go into for my animals due to weather. It's harder to get live feed for my animals online with colder weather. Maybe it's just that people are tired and life is harder for them both sure but maybe it's the company over working and under paying the employees. I hope his gets to the right person to help the store to get it back to where it once was.
  • RM
    Rebecca M
    Nov 14, 2025
    2.0
    Employee & manager were very nice/helpful. But . . . There wasn't enough staff for a busy time of the day. I waited over 20 minutes, but had to leave without my fish. 😥
  • SB
    Sarah Budrus
    Oct 26, 2025
    5.0
    Jake was great with my dog. Highly recommended!!
  • SL
    Shawn Leonardo
    Oct 19, 2025
    2.0
    Relied on this Petco due to its proximity, however we will not be returning. I specifically asked when I called for the appointment, as well as mentioned during drop off to shave her paw pads, which did not happen. In addition, our dog came back with a dark mark under one of her eyes, which is not any kind of dirt/stain, was not present during drop off, and is still visible 24 hours later.

Frequently Asked Questions About Petco

Does the Petco Marysville location have a vet hospital?

No, Petco Marysville does not have a full-service vet hospital.

Does Petco Marysville offer vaccinations?

Yes, Petco Marysville provides vaccinations.