Petco

4.1
1367 reviews

About

Pet StorePet supply storePetco
Visit your Lynnwood Pet Store located at 2617 196th St Sw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2617 196th St SW, Lynnwood, WA
98036, United States

Hours

Reviews

4.1
1,361 reviews
5 stars
742
4 stars
319
3 stars
126
2 stars
49
1 star
125

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rude and unprofessional behavior, particularly in grooming and customer service.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing rude staff, poor handling of pets, and inadequate grooming results.

Product Availability

Customers noted inconsistent stock levels, particularly for specific pet foods and live animals, leading to frustration.

Store Cleanliness

Feedback on store cleanliness is varied; some customers appreciated the clean environment, while others reported unsanitary conditions for animals.

Customer Service

Overall customer service experiences were inconsistent, with some praising helpfulness while others reported condescending attitudes and poor problem resolution.
  • EC
    Erika Carrillo
    Jan 4, 2026
    5.0
    Love this location! Allen was very helpful and went above and beyond to help me with selecting the best products for my aquarium set up and helped me get signed up for the membership program which saved me even more money. He was the first person to offer this membership to me in all my years of shopping here and I’m very grateful for his help- he definitely went above and beyond and provided excellent customer service!!!
  • MB
    Matt Butts
    Jan 4, 2026
    1.0
    Avoid the puppy classes and puppy socialization sessions. They're not legitimate trainers - brought their own dog that was much too large and old to be playing with our small puppy. He was being rough and not responding to recall commands and we had to ask for our dog to be removed. Instead of giving us a chance to grab our dog the trainer picked up our dachshund entirely by his front shoulders (IVDD concern). We grabbed him from her immediately but it's disappointing to see such a lack of knowledge and training from the supposed trainer
  • DP
    Drunken Dragon Productions
    Jan 3, 2026
    1.0
    The tall guy who was sitting in the office with the quaffed hair was incredibly rude, dismissive of mt questions of my pets needs and didnt want to leave the counter even though there was another cashier... makes me never want to go back.
  • AA
    Alex
    Jan 3, 2026
    5.0
    I regularly come here for all of my pet needs and every time I do, I feel like the employees genuinely care about me and my kitties. They are always more than willing to help me and promote Petco’s promotions and vital care premier membership. I’m glad that I live so close to this location!
  • SL
    Samantha Loyuk
    Dec 14, 2025
    2.0
    Olivia the “Doodle specialist” groomed our 2-year old pup. Our dog is known for LOVING EVERYONE but was scared of Olivia (dogs can sense stuff). From beginning to end, Olivia was rude. She shamed me about minor matting and said she would shave him BALD— and if she couldn’t get through it, I’d have to pick him up half way (partially cut), and he’d be my problem. She gave me a hard time about his vaccinations, which were up to date (rabies tag on, and I even called my vet). At check-in my toddler had to use the restroom (if you have little kids, you know there’s very little warning for these events)— she was unbothered, took her time, and continued to give me a hard time (at that point I should have left). She scheduled me a follow up grooming appointment without asking and was upset when I canceled it— she proceeded to “school me” on grooming responsibilities for this breed (insert more shame). Overall, a horrible experience (and haircut). $125 for a small dog (15lb) haircut. Will not return.

Frequently Asked Questions About Petco

Does the Petco Lynnwood location have a vet hospital?

Yes, Petco Lynnwood has a full-service vet hospital.

Does Petco Lynnwood offer vaccinations?

Yes, Petco Lynnwood provides vaccinations.