Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lynnwood provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
260 reviews
5 stars
170
4 stars
34
3 stars
16
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
There are mixed reviews regarding staff attitude, with some customers praising the caring and compassionate nature of the vets and technicians, while others report rude and unprofessional behavior from front desk staff.
Communication Issues
Customers frequently mention poor communication, including difficulties in scheduling appointments, lack of follow-up, and inadequate explanations regarding treatments and billing.
Quality of Care
While some customers express satisfaction with the quality of care provided to their pets, others report concerns about misdiagnoses, unnecessary procedures, and delays in treatment.
Billing Practices
Several reviews highlight dissatisfaction with billing practices, including perceived upselling of services and complications with the wellness plan.
Appointment Availability
Many customers note challenges in securing timely appointments, often citing long wait times and difficulty reaching the clinic by phone.
- TCTaoran Yu (Chloe)Dec 14, 20251.0DO NOT RECOMMEND. Terrible attitude. We drove 40 min to get here, late for 15min (which includes the time when the reception was chitchatting with another customer). And the reception insisted someone must have reached out to us about the “10 minutes” policy and refused to take us. AGAIN, NO ONE REACHED OUT TO US. At least you could have called to checkin with us so we won’t waste 40min driving down here and another 40min to drive back. If you forget to call us and check in then just admit it. Why would you lie and blame everything on the customer side?
- QSQiwei ShuDec 14, 20251.0This is a trash place. The doctor is very impatient and I have no idea what they will do to my pet. I recommend no one coming here. How can a super impatient doctor be a good doctor???
- MLMonica LedgettNov 6, 20254.0It’s been a pleasure taking Mia to Banfield. I have gotten great support for her health needs.
- KHKristyn HuffmanOct 13, 20251.0Dr. Ovi is incompetent. She has no idea what she is doing. Instead of looking at my dogs history with Banfield for 10+ years, she made me get xrays to diagnose a chronic back issue that's been known for years, and is unchanged, and was already diagnosed at banfield 2 years earlier. She missed pancreatitis in my dog and made her suffer for 4 weeks, while also getting those unnecessary xrays. Then delayed routine yearly dental cleaning for another chronic issue that has been unchanged for years. She outright refused to perform the dental cleaning. Now, she's delayed my dog's care for 5 months for repeat testing, ultrasounds, and echocardiograms with the promise of doing the dental cleaning, just to once again refuse to care for my dog because Dr. Ovi is not competent enough to clean teeth. Now suddenly Dr. Ovi informed me all the testing she demanded was not needed and was in-fact "elective". I could have gone elsewhere 5 months ago. She wasted everyone's time for 5 months, including her staff's time, to accomplish nothing.
- FGFiona GarrettSep 21, 20255.0The vets and vet technicians here are some of the most caring and compationate people I've had the pleasure to bring my cat to see. They listened to my concerns and were so helpful in determining the best course of care for my elderly cat. Even at the end of her life they were so kind to me and helped me through a lot of the tough decisions. Definitely a great place to take your pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Lynnwood offer?
Banfield Pet Hospital provides a range of services including preventive care, vaccinations, dental care, spay/neuter, parasite control, nutrition advice, microchipping, DNA testing, and end of life care.
What are the operating hours of Banfield Pet Hospital in Lynnwood?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital in Lynnwood offer emergency veterinary care?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice and referrals; after hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule appointments online through Banfield's website or via their mobile app for a convenient booking experience.
What is the Optimum Wellness Plan provided by Banfield?
The Optimum Wellness Plan offers annual preventive care services including exams, vaccines, diagnostics, and consultations. It is a wellness plan, not insurance, and renews automatically unless paid in full.
Does Banfield provide online veterinary consultations?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What nearby pet stores are close to Banfield Pet Hospital in Lynnwood?
Nearby pet stores include Whiskers In Need, which is also a community service non-profit, and PetSmart, which offers pet grooming services as well.
Are there any good nearby restaurants where I can dine before or after my visit to Banfield?
Taka Sushi and Rinconcito Peruano are nearby dining options, serving sushi and Peruvian seafood respectively, perfect for a meal before or after your pet's appointment.
How can nearby services like beauty salons or automotive shops be useful to me during a visit to Banfield?
If your pet has an appointment at Banfield, you might visit nearby beauty salons like Aster Beauty Bar, Design Nails, or Royal Nails And Spa for personal care, or attend to vehicle needs at nearby automotive shops such as Hankook Tires Lynnwood or Autoplex Motors.
Does Banfield Pet Hospital require appointments for visits?
Yes, appointments are required to visit Banfield Pet Hospital. You can book them online or through their apps.